Business Manager - Ground Support

Overview

Lead Epiroc Canada's Ground Support line, driving sales, tech support and market growth.

Key Responsibilities

• ground support
• resource planning
• team development
• business development
• market analysis
• pricing management

Tasks

-To work proactively with Rock Mechanics Engineers and other stakeholders at various mine sites to support them in optimizing their ground support programs and assist in finding solutions to their specific challenges. -To work with the Business Line Manager to ensure that appropriate resources are in place or developed in line with business growth targets, with special attention to adequate training and support. -To grow and develop direct reports, such as Product & Application Specialists and Technical Service Representatives, to provide customer support and conduct product testing. -To grow the RGU business in the region by conducting business development activities, including being on-site and underground with key potential customers. -To know the region’s market and market share, along with competitor activities. -With the help of the Commercial Specialist, to assist in defining and controlling customer net pricing to remain commercially viable and competitive. -With the support of the Commercial Specialist, the Business Manager will take full responsibility for the profit and loss statement and balance sheet. -To elaborate, develop, and control the execution of the Ground Support Marketing Plan and activities by market segment to achieve the best results. -To organize, manage, and develop the ground support business within the region. -To control and safeguard the company’s assigned assets, such as sales stock, office goods, test equipment, and customer receivables.

Requirements

• 5 years
• mining engineering
• ground support
• rock mechanics
• sales acumen
• fluent english

What You Bring

-Five (5) years of experience working with ground support products and their applications within the mining industry. -University degree in Mining Engineering, Geology, or another university degree complemented with extensive relevant experience. -Good communication skills and strong customer focus. -Fluent English is essential; bilingual in French Canadian would be an advantage. -Previous experience within a consumables business line at Epiroc would be an advantage. -Proven business acumen with experience in sales/marketing within mining products or related industries. -To understand the market, its needs, and future demands, and to communicate this information effectively internally. -Combined commercial and technical interests with the aptitude to stay informed. -Willingness to travel extensively. -Self-motivated and well-organized working profile. -Solid technical knowledge and experience with ground support programs and rock mechanics theory. -Good leadership and team-building skills.

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Benefits

-Family-friendly benefits package. -Paid vacation and sick time. -Fleet vehicles and travel allowances. -Employee perks and discounts. -Sustainable employment and growth. -Competitive wages and annual employee bonus and incentives as applicable to certain positions. -Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement. -Progressive flexible work arrangements as applicable to certain positions. -Company matching group retirement savings plan. -Support for growth, training and education.

About Epiroc

-Epiroc offers cutting-edge solutions for drilling, excavation, and materials handling, focusing on automation and digitalization. -The company develops advanced mining solutions, including drills, loaders, and haulers for deep underground projects. -Epiroc is a leader in automation, offering remote operation and predictive maintenance solutions to enhance productivity. -Committed to sustainability, the company integrates advanced technology with eco-friendly practices in resource extraction and infrastructure development.

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