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Engineer I (TOC)
Wipfli
The Engineer I (TOC) role at Wipfli involves supporting clients in analyzing, researching, documenting, communicating, and remediating infrastructure and security issues.
12d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Milwaukee, WI
Office Full-Time
Company Size
2,600 Employees
Service Specialisms
Accounting Services
Audit & Assurance
Consulting
Cybersecurity
Financial Services
Forensic Accounting
Healthcare
Human Resources
Sector Specialisms
Nonprofits
Associations
Role
What you would be doing
alert triage
team collaboration
client support
alert response
case documentation
project management
- Effectively triage alerts for hardware, connectivity, and security while following best practices.
- Works in a team environment, both with Wipfli team members and client team members.
- Ensures overall client satisfaction by providing ongoing support for contracted hardware and services.
- Responds to hardware and security alerts, ensuring case is documented and communication with the clients.
- Records case documentation and supports learning on team/project sites.
- Works within the time and scope for projects and communicates overages and availability in advance.
- Communicates with stakeholders any trends identified in alerts.
What you bring
experience
degree
certifications
infrastructure
security
support
- 2+ years of job-related experience.
- Bachelor’s Degree in related field.
- Bachelor’s Degree or an equivalent combination of education and experience.
- Obtains certifications or is working towards appropriate certifications.
- Understands client support scope for technology infrastructure, and security structures.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- candidates may be subject to background checks as part of the hiring process.
Company
Overview
Since 1930
Year Established
The company has been operational since its establishment in 1930.
- Focus on driving growth and efficiency in healthcare, financial services, and manufacturing.
- Consultants and advisors provide tailored solutions with deep industry knowledge.
- Notable for its ability to help organizations with complex financial reporting, compliance, and operational challenges.
- Consistently recognized for high-quality results and long-term client relationships.
- Optimize strategies, technology, and people for sustainable success.
- We care deeply about our people.
- We lead with integrity.
- We put our clients first.
- We are focused on results.
- We work together as one team.
- We challenge the status quo.
- We are passionate about growth and development.
2030
Net-Zero Goal
Aim to achieve net-zero carbon emissions by this year through comprehensive sustainability efforts.
- Integrate sustainability efforts into daily operations to achieve energy efficiency, waste reduction, and lower carbon footprint.
- Focus on reducing environmental impact through technology, collaboration, and innovation.
- Provide sustainable solutions to clients that align with both environmental and business objectives.
- We aim for a workforce that represents diverse backgrounds, perspectives, and experiences.
- We are committed to creating an inclusive workplace that fosters collaboration and respect.
- We are focused on empowering women in leadership positions and increasing gender diversity at all levels.
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