Office Support Specialist

Description

The Office Support Specialist will assist the organization as necessary to accomplish the mission through work in several administrative areas.

• Greets and hosts visitors of the company
• Coordinate multi-step requests between technical staff and project leads; follow up proactively to ensure completion.
• Receives, sorts and forwards’ incoming mail; routes and organizes publications
• Provide basic technical editing support, including spelling out acronyms, ensuring consistent formatting, and conducting light grammar checks in letters and documents.
• Transfer data between systems and templates accurately; maintain version control and document history.
• Support document preparation by assembling attachments, applying naming conventions, and ensuring all required components are included.
• Maintain strict attention to detail, especially when handling regulated or time-sensitive documents.
• Assist with compiling reports, checklists, and administrative logs for internal teams.
• Answer the main phone line and direct/transfer calls to the appropriate avenue; is expected to know where all staff is at all times of the day (per company calendar); takes and retrieves messages for various staff members; provides callers with information such as company address, directions to the company location, fax numbers, website and other related company information
• Coordinates the pick-up and delivery of express mail services
• Set up, maintain, and organize electronic file structures in accordance with company and/or program standards.
• Ensures the receptionist area, meeting rooms, and mail room are clean and well maintained

Requirements

Taylor Engineering seeks to hire a detail-oriented and experienced Office Support Specialist (director of first impressions) to be the voice and face of the company when it matters most. Working with internal clients, the principal function of this position is to provide a fast-thinking layer of support. This is an on-site, full-time position based in our Jacksonville, Florida office.

• Excellent oral and written communication skills and interpersonal abilities
• Education: A high school diploma or equivalent
• Ability to multitask
• Possesses acceptable vision (with or without corrective lenses) to be able to see and navigate a computer screen
• Experience: 1-3 years of front desk receptionist experience
• Ability to log, track, and organize incoming requests using internal systems, ensuring items are routed promptly and accurately.
• Working knowledge of Microsoft Office, general phone knowledge, and general hospitality/customer service skills
• Familiarity with document management systems (SharePoint, OneDrive, or similar)
• Experience coordinating tasks across multiple stakeholders or teams
• Highly detail-oriented and ability to work independently
• Basic familiarity with technical editing or administrative support within engineering, environmental, or technical workplaces (preferred but not required)
• Experience with ADA compliance

Benefits

You are not a number at Taylor and our benefit plans show we take care of our people. From flextime to playtime and from the boardroom to the classroom, you’ll find a slew of policies and programs designed to benefit you. We offer medical and dental at no cost to the employee, vision, group life, medical leave, short- and long-term disability, accrued paid leave, 401k, as well as…

Considering relocating to or within the state of Florida? No need to wait until retirement to enjoy the sunny and warm climate, world-renowned beaches, and attractions. Florida is one of a few states that charges no state income tax, and our cost of living typically trends below the national average, depending on where you decide to call home.

• Wellness incentives and monthly fitness reimbursement
• Flextime scheduling and work from home options
• Bonus program
• Relocation reimbursement package (if necessary)
• Generous PTO
• Licensure, training, continuing education, and tuition reimbursement
• Seven paid holidays and two floating holidays
• Health savings account, flexible spending account, and health reimbursement options

Training + Development

Interview process

Visa Sponsorship

Security clearance