Ensure all end of month reports are completed to standard.
Performs housekeeping, laundry, and houseperson functions whenever necessary.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
Assist staff with their job functions to ensure optimum service to guests.
Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.