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Field Performance Manager
Southern Water
Manage the performance of waste water treatment assets and lead a team of operators within a specific geographical area, ensuring compliance, efficiency, and optimization of operations.
23d ago
£50,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Horsham, England, United Kingdom
Field
Company Size
2,092 Employees
Service Specialisms
Water Services
Wastewater Services
Sewage Treatment
Water Treatment
Infrastructure Maintenance
Leak Detection
Customer Support
Environmental Services
Sector Specialisms
Water Resources
Wastewater Networks
Sewer Services
Water Treatment
Water Filtration
Drinking Water Systems
Water Purification
Residential Water Services
Role
What you would be doing
performance monitoring
regulatory liaison
team leadership
team development
asset integration
contractor management
- Undertaking high level monitoring of operational performance and to take action to resolve as necessary.
- To deal with external regulatory bodies and represent the company to the media as required to manage events and incidents in own area in and out-of-hours as required
- Driving team and individual performance in terms of productivity and utilization target achievement
- Building, leading and directing a competent and effective team to deliver compliance, levels of service and serviceability targets
- Integrating asset processes into water/wastewater to ensure consistency to asset issues, drive data improvements and inform the business plan to ensure consistency and efficiency of operation
- Coaching, mentor, develop and performance manage the team with a key focus on employee engagement to deliver compliance at least cost
- Keeping an overview of ISO14001 requirements within the operational area to ensure the team comply with the requirements of SW’s Environmental Management System.
- Ensuring safety processes and procedures are followed within the operational area and ensure that the team comply with the requirements of Health and Safety as set out by Southern Water
- Liaising with external contractors on works affecting site(s) and manage them where required
What you bring
ppe
tools
uniform
training
- All necessary PPE, tools, uniform and training to excel in your career at Southern Water
- Two paid volunteering days a year
- A network of sports and social clubs
- Study support may be available for job-related qualifications.
- Pension contributions up to 11% (depending on your contribution)
- 25 days annual leave + Bank Holidays
- Competitive maternity & paternity leave and flexible return to work options
- Health Cash Plan
- Company and performance-related bonus
- An employee assistance program
- Occupational health service
- Life assurance equal to 4x salary
- Digital GP service
- Cycle to work scheme.
- Discounts with over 800 popular retailers
- Free annual flu jab and eye test vouchers
- Salary sacrifice electric car scheme (after 6 months service)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- checks for eligibility to live and work in the uk, current proof of address (dated within last 3 months), and verification of professional qualifications and employment history.
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Company
Overview
2.25 million
Customers Served
Serving 2.25 million customers since privatisation in 1989.
0.5 GL
Drinking Water Pumped
Pumps over 0.5 GL of drinking water daily.
£72m loss
Operating Loss
Experienced a £72 million operating loss in March 2024 due to rising costs.
- Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts.
- Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East.
- Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.
- “Working differently” – using new technology and nature‑based solutions
- “Collaborating with community partners”
- “Showing leadership on key environmental issues”
- “Engaging with customers, stakeholders and partners to maximise opportunities”
24% by 2025
Renewable Energy Target
Target to generate 24% of own renewable energy by 2025.
75% by 2035
Storm Overflow Compliance
Aiming to achieve 75% compliance by 2035 to reduce storm overflow spills.
£7.8B Capital Plan
Environmental Investments
£7.8 billion capital plan from 2025-2030 focusing on new technology and nature-based solutions.
Three‑Star EPA
Environment Agency Rating
Aiming for a three-star Environment Agency rating by 2025 following a two-star rating in 2022.
- On track to generate own renewable energy and buying accredited renewable energy since 2021.
- Fleet electrification targets: cars/vans by 2035, HGVs via low-carbon fuels by 2040.
- Investing £1.5 billion in Clean Rivers & Seas to reduce storm overflow spills and achieve full compliance by 2050.
- No publicly available strategic DEI goals or gender‑related statistics found
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