Automotive Painter

Description

Performs paint repair services and other related works in the Center to achieve targets in areas of customer satisfaction, gross service sales by adhering to the company mission, vision and values and applying the standard operating procedures.

• Deliver service achievements by supporting and assisting center after sales marketing campaigns, promoting center Kaizen activities as well as adjustment to business strategies to achieve set center targets.
• Coordinate with the Job Controller in feeding correct data (operation number), recording of the repairs carried out and updating the status of vehicle delivery through the use of the Computerized Time Control Sheets in determining the productivity (man-hour) analyses.
• Receives and understand technical information, service bulletins and daily functional activities from the Team Leader through regular meetings and updates in order to enhance technical skills and achieve smooth after sales business operations.
• Executes assigned activities according to the company’s standard operating procedures through coordination with the center service teams in achieving pre-determined center operational targets.
• Performs the suitable use of all the service facilities, tools and equipment to ensure that the Service Center are operating in accordance to the policies related to safety, welfare, integrity and branding image of the company.
• Performs paint repairs as per customer’s request through proper execution and Chief Technician’s close supervision within the promised delivery time and estimated cost to meet the customer satisfaction.
• Participate in the resolution of high-technical problems with the assistance of the Team Leaders (Workshop Floor Manager/Chief Technician) through test and examination to ensure that the appropriate body and paint repair is done.
• Ensures highly satisfied Guest by executing a Guest Centric mindset to achieve high quality after sales – body and paint activities through an effective monitoring of the Team Leader in the Center in accordance to service standards.
• Executes the center after sales responsibilities (i.e. vehicle paint repairs) to ensure that all activities are carried out as per the company’s policies and procedures through effective communication and supervision of the Team Leader.
• Conducts preliminary inspection/ evaluation of the vehicle using tools and equipment with the supervision of the service Chief Technician to assess the exact damage and extent of repair.

Requirements

Minimum – High School or Equivalent

Minimum 2 years experience in Service

Job-Specific Skills

Degree of supervision

Minimum Experience

• Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
• Inter-Personal Relationship: The ability to deal and work with people and compromise diversity in views and opinions.
• Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Time Management: Managing one's own time and the time of others.
• After Sales Related Skills: Persuasive, Able to deal with stress, patient, persistent.

Benefits

Minimum Qualifications

Training + Development

Interview process

Visa Sponsorship

Security clearance