Field Service Engineer - HVAC

The Cooling Field Service Engineer is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction.

• Support continuous improvement initiatives and uphold high service quality standards.
• Ensure compliance with safety regulations, environmental standards, and company policies.
• Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues.
• Collaborate with engineering and product teams to provide feedback for product improvements.
• Manage spare parts, tools, and equipment efficiently.
• Provide technical training and support to clients on system operation and best practices.
• Commission, inspect, and service cooling systems and related equipment.
• Maintain accurate service records, documentation, and reports.
• Perform routine preventive maintenance, testing, and calibration of cooling systems.
• Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments.

• Exposure to mechanical, electrical, and environmental hazards (with required PPE provided).
• Bachelor’s degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field.
• Strong knowledge of thermodynamics, refrigeration cycles, and control systems.
• HVAC/R certification, EPA/F-Gas license, or equivalent (preferred).
• Excellent troubleshooting and problem-solving skills.
• Ability to read and interpret mechanical/electrical drawings and technical manuals.
• Frequent travel to customer sites (regional/national).
• On-call availability for emergency support.
• Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field.
• Strong knowledge of thermodynamics, fluid mechanics, and control systems.
• Proficient in troubleshooting and repairing mechanical and electrical components.
• Certification in HVAC/R or relevant trade license (preferred). Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus.
• Willingness to travel frequently and work independently.
• Strong communication and customer service orientation.
• Good communication and customer service skills.
• Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment).
• Ability to read and interpret technical drawings, wiring diagrams, and service manuals.
• Proven experience in servicing HVAC/refrigeration/cooling systems.

Benefit at Delta Electronics Americas: Life at Delta

Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company sponsored programs; parental leave is provided in accordance with applicable law.