Leasing Manager

The Leasing Manager supports the leasing efforts and promotes occupancy and revenue goals of the community. This role is responsible for executing daily leasing activities, engaging with prospective residents, and delivering excellent customer service. This role will involve identifying operational improvements and contributing innovative solutions while staying current with industry trends.

• Stay updated on industry trends and best practices for continuous improvement
• Engage with prospects to ensure their satisfaction.
• Utilize CRM and leasing software to track follow up and applicant progress.
• Lead and support the leasing team by providing guidance, delegating tasks, and ensuring performance standards are met to achieve occupancy goals.
• Identify opportunities for process improvement and offer innovative solutions.
• Provide timely responses to prospect and internal stakeholder inquiries and concerns.
• Conduct sales and leasing activities to meet revenue and occupancy targets.
• Collaborate on marketing strategies and social media presence to drive traffic and boost occupancy rates.

• Employees must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
• Leasing experience not required
• Ability to work a flexible schedule, including weekends.
• Routine local travel may be required to make business meetings, attend training classes, conferences, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Employees must have valid driver’s license to drive while visiting property.
• Valid driver’s license for property operations and local travel (if required)
• Previous experience in leasing, sales, customer service, or related field preferred
• Employees must have all licenses and/or certifications as required by State and Local jurisdictions.
• High School diploma or equivalent.
• Employees work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
• Ability to physically access all community areas.
• Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals
• Ability to quickly learn new software systems, understand data as it relates to the goals and communicate outcomes.
• Detail-oriented with excellent organizational and time management skills
• Employees must be able to physically access all exterior and interior parts of the community and amenities.