Description

The Account Manager is responsible for maintaining relationships with key customers, partnering with them to ensure long‑term success.

The role involves developing long‑term relationships with assigned customers, acting as the primary point of contact, coordinating between customers and internal teams to deliver services and solutions, communicating progress of initiatives, forecasting account metrics, identifying growth opportunities, and handling high‑severity requests.

• Develop and maintain long‑term relationships with assigned customers and key stakeholders.
• Liaise between customers and internal cross‑functional teams to ensure timely delivery of services and solutions.
• Serve as the primary point‑of‑contact for all customer matters.
• Act as a trusted advisor to key accounts and executive sponsors.
• Communicate progress of monthly and quarterly initiatives to stakeholders.
• Forecast and track key account metrics.
• Identify growth opportunities within the territory and collaborate with sales teams.
• Assist with high‑severity requests and manage escalations.
• Apply strong analytical and mathematical skills for design and troubleshooting.

Requirements

Candidates must hold a bachelor’s degree in engineering and have five to seven years of direct sales experience in the same field. Required skills include creativity, strong analytical and problem‑solving abilities, teamwork, attentive listening, and effective communication.

• Hold a bachelor’s degree in Engineering.
• Possess 5–7 years of direct sales experience in the same field.
• Demonstrate creativity in developing new systems and approaches.
• Exhibit solid problem‑solving abilities to devise and test solutions.
• Work effectively in team environments.
• Use excellent listening and communication skills with stakeholders.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance