Director, Governance, Compliance and Performance Management
Bgis
BGIS provides integrated facility management services to optimize operational efficiency.
Leads governance, compliance, performance and contract management for BGIS client services.
13 days ago ago
Expert & Leadership (13+ years)
Full Time
Toronto, Ontario, Canada
Office Full-Time
Company Size
8,000 Employees
Service Specialisms
Facilities Management
Project Management
Energy Management
Sustainability Consulting
Design and Engineering
Construction Management
Property Development
Real Estate Services
Sector Specialisms
Healthcare
Education
Government and Public Sector
Oil, Gas and Resources
Critical Environments
Utilities and Infrastructure
Retail
Financial Services
Role
Description
stakeholder coordination
agreement management
records management
reporting
governance meetings
client presentation
Co-ordinate and facilitate between on account resources and BGIS, Client, 3rd party auditors, ensuring flow of information and responsiveness of BGIS to auditor requests.
Prepare, review and approve:
Be responsible for the ongoing management of the Agreement and deliverables included
Manages all aspects of performance
Manage Client/BGIS records in accordance with the Client policy
Ad hoc reporting as required
Meet with the client counterpart - as agreed to by both parties
Works closely with the Real Estate Inventory function.
Act as a specific point of contact for records management
Discuss and/or resolve issues that fall into the following categories:
Prepare for Monthly Departmental Governance Meetings – includes attend/chair all Governance related meetings as applicable, circulate minutes and follow dispute resolution matrix when necessary and other items of key considerations regarding performance
Preparation for major client presentations such as Quarterly Business Review
Participate in negotiations of new services or opportunities to be added to the Agreement
Act as the primary point of contact for BGIS interfacing with the client counterpart
Provides mentoring, coaching and guidance to all team members
Requirements
negotiation
audit
quality
finance
law
real estate
Good negotiation skills are an asset.
Client Prime for critical process and audit support, including BCP, Quality, Process Improvement, Audit Support and Attestation.
Service Failure Indicators, Performance Indicator, Initiative Indicator and results
Management experience in either Audit, Quality or Finance/Accounting discipline with extensive experience working with contracts and legal terms.
Excellent Business Acumen - Proficient with budgets and finance.
Client Prime for critical process and audit support, including BCP, Quality, Process Improvement, Audit Support and Attestation
Post-secondary education/certification majoring in either law, business administration.
Minimum 10 years Real Estate / Property Management experience either in Operations or Procurement.
Be fully familiar with the Agreement
Strong experience in Real Estate business.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
200M+
Managed Square Feet
Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.
Founded with a focus on providing top-tier facility management services across North America.
Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
Works with various sectors, including commercial, industrial, and government infrastructure.
Provides services ranging from facility management to energy optimization and project management.
Offers a range of solutions, from technical services to space planning and design.
Operates across key markets in Canada, the United States, and abroad, with a growing global presence.
Culture + Values
Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.
Environment + Sustainability
2050
Net Zero Target
Commitment to achieving net zero emissions.
Reducing energy consumption and carbon emissions across all operations.
Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
Developing long-term sustainability roadmaps aligned with global climate change objectives.
Investing in renewable energy solutions and energy optimization initiatives across their portfolio.
Inclusion & Diversity
Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.