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Specialist, Technical Support Engineering-4
Jll
JLL provides professional services in real estate and investment management worldwide.
Manage daily operations, maintenance, security, and compliance for global data centre facilities.
Liaising with internal and external technical teams through to request resolution.
Participate in the improvement of site procedures (SOPs, EOPs, MOPs) and operational best practices.
Maintain detailed records and logs for work orders, incidents, risk assessments, and maintenance activities.
Support internal and external audits by preparing documentation and assisting in compliance verifications.
Support the daily operations of critical data Centre facilities globally, ensuring compliance with JLL and LSEG policies and financial regulatory requirements.
Assist in incident management by responding to alarms, raising tickets, documenting incidents, and supporting root cause analysis investigations.
Enforce rigorous access control procedures to maintain site security and regulatory compliance.
Ensure operational tasks, such as remote hands activities (racking, patching, cable management, equipment decommissioning), are completed efficiently and accurately.
Coordinate and track preventative and reactive maintenance schedules, including vendor management and contractor oversight.
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