KONE provides innovative elevator and escalator solutions, along with digital services for buildings.
The Collections Associate will handle credit collection tasks such as initiating contact with customers, requesting appropriate actions, and recording disputes. You will coordinate dispute resolution with relevant parties and provide status updates to stakeholders. The role requires at least five years of B2B collections experience, a related associate’s degree or ten‑plus years of experience, and proficiency with SAP, Excel, and GAP.
KONE’s Albany, NY branch is seeking a Collections Associate. After a period of 100 % in‑office training, the role can transition to a hybrid schedule of three days in the office and two days remote. The position offers the chance to support local branch operations while advancing your career in collections.
Employees enjoy a range of benefits, including competitive salary, flexible work schedules, and opportunities for learning and growth. Additional perks comprise a matching 401(k), comprehensive health and wellness plans for the whole family, and paid holidays and time off.