Delivers and maintains electricity transmission and distribution to 1.5 million Ohio customers.
Oversee dispatch, equipment removal, outage coordination, and restoration for AEP distribution.
16 days ago ago
$96,110 - $124,940
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Gahanna, OH
Field
Company Size
1,300 Employees
Service Specialisms
No specialisms available
Sector Specialisms
Residential
Commercial
Industrial
Role
Description
switching orders
log management
dispatch operations
service restoration
outage coordination
emergency notification
Verify the accuracy of switching orders for the removal and restoration of distribution lines and station equipment as assigned ensuring that all safety and departmental policies are adhered to.
Direct and assist in the preparation of logs and other records to provide a clear history of operational activities.
Responsible for coordinating the operation of the distribution system, restoration of service, prearranged switching for construction and/or maintenance, and for the safe and efficient real time operation of the dispatching center.
Prepare switching orders listing the steps and safety tagging to be carried out for removing equipment from service for maintenance; repair or construction; and ensuring the safety of the public, Company equipment, Company, and contract personnel.
Notify appropriate designated personnel of abnormal and emergency conditions.
Supervise the efficient restoration of service following emergency unplanned outages consistent with safe practices.
Assumes leadership responsibility for following safety rules, regulations, and business standards.
Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy.
Assist in the supervision of employees and see that work is performed in accordance with established practices and procedures.
Promote and enforce the Company's Safety and Health programs.
Approve and coordinate facility outages, loadings, and operating voltage levels with appropriate personnel in the distribution and transmission organizations.
Organize dispatching efforts during restoration events.
Provide training and guidance to dispatching and field employees.
Requirements
teamwork
conflict resolution
on-call
dispatch lead
communication
outage restoration
Ability to work with others for the development of the organization unit.
Must be able to resolve conflict and build team consensus.
Must maintain a high availability for call-out response.
Ability to lead dispatching shifts of multiple dispatchers in all aspects of switching, trouble dispatching, and system outage restoration activities.
Must possess excellent organization skills.
Be knowledgeable and adhere to written company and department policy and procedures.
Must possess excellent communication skills.
Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. Critical decisions must be made affecting reliability and priority of service to customers. Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue, and adverse publicity.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1.5 million
Served Customers
The company provides electricity to approximately 1.5 million customers in central, southern, and northwestern Ohio.
Born in 1906 as a local power provider, it expanded steadily, powering rural and urban Ohio communities.
Operates extensive electric infrastructure—transmission lines, distribution systems, smart grids and meters.
Backed by the network of American Electric Power, it taps into one of the nation’s largest generation portfolios.
Typically works on projects like grid modernization, outage restoration, meter upgrades, and community development.
Specializes in utility-scale transmission, distribution engineering, system operations, and smart‑meter rollout.
One standout: it donated land for Columbus’s Alexander AEP Park, linking power heritage with public space.
Culture + Values
Safety is our top priority.
We act with integrity and honesty in everything we do.
We foster a diverse and inclusive work environment.
We work together to achieve success for our customers and communities.
We embrace innovation and continuously seek improvement.
We value the well-being of our employees and their families.
We are committed to operating efficiently and responsibly.
Environment + Sustainability
2050 net-zero target
Net-Zero Commitment
A commitment to achieving net-zero carbon emissions by the year 2050.
80% CO2 reduction
CO2 Emission Target
Aims to reduce CO2 emissions by 80% from 2000 levels by 2030.
8,000 MW renewable capacity
Renewable Energy Capacity
Significantly increased renewable energy capacity with over 8,000 MW in operation or under construction.
60% carbon intensity reduction
Carbon Intensity Goal
Plans to reduce carbon intensity by 60% by 2030.
Investing in advanced energy technologies like battery storage and grid modernization to enhance sustainability.
Emphasizes clean energy generation, energy efficiency, and emissions reduction across operations.
Inclusion & Diversity
30% Target by 2025
Female Leadership Representation
The company aims to increase female representation in leadership roles to 30% by 2025, demonstrating a strong commitment to gender diversity.
A diverse workforce with employees from various backgrounds and experiences.
Focus on attracting, retaining, and advancing diverse talent.
Employee resource groups provide support and advocacy for diverse communities.
Promotion of gender diversity with women in leadership roles across departments.