Technical Operations Manager

Description

• Ensure all work is compliant with safeguarding and safety standards; an enhanced DBS check is required due to the school environment.
• Lead the site team, including site managers, caretakers, and engineers, while coordinating with the Thorpe-le-Soken office.
• Incorporate life cycle planning, utilities management, and statutory compliance into the operations, ensuring that all hard FM tasks are carried out according to regulatory standards.
• Deliver and manage preventative maintenance plans (PPM schedules) in line with the SFG20 framework, managing internal staff and external contractors to ensure compliance.

Requirements

Pinnacle Group is seeking an experienced Technical Operations professional to oversee facilities services across three Clacton sites comprising two secondary schools and one multi-tenanted location that includes a school while also working from our local office in Thorpe-le-Soken where the management team is based. You will lead all technical service operations within the Clacton PFI contracts ensuring full compliance with Health & Safety legislation and contractual obligations. This role requires a strong track record in delivering effective FM services within a Total FM environment overseeing Hard FM services delivered both in-house and via external contractors and driving lifecycle planning, implementation and performance monitoring in collaboration with key stakeholders.

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

The ideal candidate will be a confident leader with a strong technical background and hands-on experience across multi-site contracts with a proven ability to manage both internal teams and contractors. You will have a deep understanding of building systems and thrive in a fast-paced compliance-driven environment where proactive problem-solving and operational excellence are key.

• Minimum IOSH Managing Safely achieved, NEBOSH preferred.
• Familiarity with both soft and hard FM disciplines and a hands-on approach to operational problem-solving.
• Candidates should ideally live within a reasonable commuting distance of Clacton, as the role is predominantly site based.
• Experience in contract management, team leadership, and resource coordination.
• Strong technical background with an electrical bias preferred. AP qualifications are beneficial but not mandatory; training will be provided.

Benefits

Season Ticket Loans

Sick Pay Schemes

Retail Discounts

Additional Annual Leave

Cycle to Work Scheme

Maternity/paternity packages

Private Medical Insurance

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

Childcare Assistance

Life Assurance

Employee Assistance Programme

Flexible Working Arrangements

Personal Development Plans

Enhanced Pension Scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance