Learning & Development Manager at Retirement Villages Group Ltd in London, England, United Kingdom | Kablio

Role

Description

lms management

compliance reporting

training design

needs assessment

project leadership

stakeholder partnership

Support the induction process for new starters
Develop, review and maintain L&D policies and procedures
Lead L&D projects and initiatives aligned to the overall L&D strategy
Continuously refine and improve the induction and onboarding journey
Develop and maintain the Annual Company Training Plan
Assess capability and training needs across teams and departments
Maintain the Compliance Matrix and ensure annual reviews with stakeholders
Provide strong business partnering support, advice and guidance on all L&D matters
Own and maximise use of the Apprenticeship Levy
Design, develop or procure digital learning content that meets business needs
Manage relationships with external partners, suppliers and consultants
Work collaboratively with teams, managers and stakeholders to support capability and skill development across RVG
Evaluate all L&D interventions, reporting on ROI and KPIs
Produce monthly compliance reports and quarterly L&D KPIs for the board
Oversee all compliance learning and completion rates via the Learning Management System
Fully own the management and upkeep of the LMS
Coordinate training schedules, venues, logistics and attendance
Support the Director of People & Change in planning and managing the training budget
Select and manage external training providers as needed
Design and deliver high-quality training programmes (induction, leadership, personal development and more)
Build clear career pathways for key roles across RVG
Promote and embed a coaching and mentoring culture
Support creation of individual development plans and succession plans for high-potential employees
Partner with the Head of HR in the annual Talent Review process
Develop and implement a Skills & Competency Framework for all roles
Advise on professional and academic qualification pathways
Lead new L&D-related projects aligned to the Business Strategy and wider organisational objectives

Requirements

ms office

lms

problem solving

strategic thinking

stakeholder

l&d experience

Skilled at building credibility and delivering impactful solutions
Exceptional organisational, planning and communication skills
Proven experience developing teams, managers and talent pathways
Customer-focused with excellent problem-solving capability
A proactive, supportive team player with strong stakeholder skills
Experience across both large organisations and SMEs, with an understanding of how to balance scalability and agility
4 - 6 years' experience in Learning & Development
Strong strategic thinking, with the ability to balance immediate needs and long-term planning
Discreet, diplomatic and able to maintain confidentiality at all times
Confident working autonomously or collaboratively
Strong knowledge of MS Office and LMS platforms

Benefits

A full UK driving licence and access to a vehicle, with the ability to travel across the UK as required. Business mileage will be reimbursed

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Retirement Villages Group Ltd is a leading provider of retirement communities across the UK.
Founded with the goal of offering a range of retirement living options, the company operates several premium, purpose-built villages.
The company focuses on providing residents with high-quality housing options and a supportive community.
Each development includes amenities and services tailored to enhance the quality of life for older adults.
With a diverse portfolio of properties, Retirement Villages Group Ltd has expanded significantly in recent years.
The company is known for creating vibrant, sustainable communities that cater to both independent and assisted living needs.
In addition to residential services, the company provides a range of on-site facilities including healthcare services and leisure activities.
Their developments are located in scenic areas, offering peaceful, safe environments for retirement living.
Retirement Villages Group Ltd is committed to maintaining high standards in both design and care services.

Culture + Values

400+

Dedicated Team

A vibrant team of over 400 friendly, open, and dedicated individuals led by Village Managers committed to fostering a strong community environment.

Our values are our DNA. They are a positive statement of what we believe and how we do things to the best of our ability.
Belief in aging well within a community enabling health, purposeful living, and respect for the planet.
Hospitality-led service encouraging independence and a feeling of being ‘at home’, supported by vibrant and integrated communities.
Enhancing life through healthy living, staying active, and providing a safety net of care.
Offering customers choice and flexibility.

Environment + Sustainability

20%

biodiversity target

Achieves a 20% biodiversity net gain, exceeding the UK's requirement of 10%.

100%

green energy

All assets now using green-tariff energy.

£1.2M

retrofit investment

Invested £1.2 million in eight retrofit projects.

48%

energy reduction

Solar panels at Charters Village reduce energy use by 48%.

Science Based Targets approved; net-zero operational carbon by 2030.
New developments net-zero carbon from 2024.
Supply-chain net-zero carbon target by 2034.
Zero waste to landfill from operations by 2025.
Biodiversity baseline: 287 units valued at £6.3 million across 11 communities.
Support residents’ recycling via self-managed centres, water-butts, composting and eliminating single-use plastics.

Inclusion & Diversity

14.2%

Gender Pay Gap

The company has reduced its gender pay gap from 18% to 14.2%, showing progress toward pay equity.

80%

Social Connection Target

Aiming for 80% of residents to report strong social connections by 2026, reflecting a commitment to community well-being.

10%

Volunteering Engagement

Targeting 10% of residents to participate in volunteering, fostering community contribution and social impact.

5%

Workforce Development

Aiming for 5% of the workforce to comprise apprentices, trainees, or graduates, investing in future talent and skills development.

All employees are paid at least the Real Living Wage.

Articles

Retirement Villages Group Careers

Our Communities

Role

Description

lms management

compliance reporting

training design

needs assessment

project leadership

stakeholder partnership

Support the induction process for new starters
Develop, review and maintain L&D policies and procedures
Lead L&D projects and initiatives aligned to the overall L&D strategy
Continuously refine and improve the induction and onboarding journey
Develop and maintain the Annual Company Training Plan
Assess capability and training needs across teams and departments
Maintain the Compliance Matrix and ensure annual reviews with stakeholders
Provide strong business partnering support, advice and guidance on all L&D matters
Own and maximise use of the Apprenticeship Levy
Design, develop or procure digital learning content that meets business needs
Manage relationships with external partners, suppliers and consultants
Work collaboratively with teams, managers and stakeholders to support capability and skill development across RVG
Evaluate all L&D interventions, reporting on ROI and KPIs
Produce monthly compliance reports and quarterly L&D KPIs for the board
Oversee all compliance learning and completion rates via the Learning Management System
Fully own the management and upkeep of the LMS
Coordinate training schedules, venues, logistics and attendance
Support the Director of People & Change in planning and managing the training budget
Select and manage external training providers as needed
Design and deliver high-quality training programmes (induction, leadership, personal development and more)
Build clear career pathways for key roles across RVG
Promote and embed a coaching and mentoring culture
Support creation of individual development plans and succession plans for high-potential employees
Partner with the Head of HR in the annual Talent Review process
Develop and implement a Skills & Competency Framework for all roles
Advise on professional and academic qualification pathways
Lead new L&D-related projects aligned to the Business Strategy and wider organisational objectives

Requirements

ms office

lms

problem solving

strategic thinking

stakeholder

l&d experience

Skilled at building credibility and delivering impactful solutions
Exceptional organisational, planning and communication skills
Proven experience developing teams, managers and talent pathways
Customer-focused with excellent problem-solving capability
A proactive, supportive team player with strong stakeholder skills
Experience across both large organisations and SMEs, with an understanding of how to balance scalability and agility
4 - 6 years' experience in Learning & Development
Strong strategic thinking, with the ability to balance immediate needs and long-term planning
Discreet, diplomatic and able to maintain confidentiality at all times
Confident working autonomously or collaboratively
Strong knowledge of MS Office and LMS platforms

Benefits

A full UK driving licence and access to a vehicle, with the ability to travel across the UK as required. Business mileage will be reimbursed

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Retirement Villages Group Ltd is a leading provider of retirement communities across the UK.
Founded with the goal of offering a range of retirement living options, the company operates several premium, purpose-built villages.
The company focuses on providing residents with high-quality housing options and a supportive community.
Each development includes amenities and services tailored to enhance the quality of life for older adults.
With a diverse portfolio of properties, Retirement Villages Group Ltd has expanded significantly in recent years.
The company is known for creating vibrant, sustainable communities that cater to both independent and assisted living needs.
In addition to residential services, the company provides a range of on-site facilities including healthcare services and leisure activities.
Their developments are located in scenic areas, offering peaceful, safe environments for retirement living.
Retirement Villages Group Ltd is committed to maintaining high standards in both design and care services.

Culture + Values

400+

Dedicated Team

A vibrant team of over 400 friendly, open, and dedicated individuals led by Village Managers committed to fostering a strong community environment.

Our values are our DNA. They are a positive statement of what we believe and how we do things to the best of our ability.
Belief in aging well within a community enabling health, purposeful living, and respect for the planet.
Hospitality-led service encouraging independence and a feeling of being ‘at home’, supported by vibrant and integrated communities.
Enhancing life through healthy living, staying active, and providing a safety net of care.
Offering customers choice and flexibility.

Environment + Sustainability

20%

biodiversity target

Achieves a 20% biodiversity net gain, exceeding the UK's requirement of 10%.

100%

green energy

All assets now using green-tariff energy.

£1.2M

retrofit investment

Invested £1.2 million in eight retrofit projects.

48%

energy reduction

Solar panels at Charters Village reduce energy use by 48%.

Science Based Targets approved; net-zero operational carbon by 2030.
New developments net-zero carbon from 2024.
Supply-chain net-zero carbon target by 2034.
Zero waste to landfill from operations by 2025.
Biodiversity baseline: 287 units valued at £6.3 million across 11 communities.
Support residents’ recycling via self-managed centres, water-butts, composting and eliminating single-use plastics.

Inclusion & Diversity

14.2%

Gender Pay Gap

The company has reduced its gender pay gap from 18% to 14.2%, showing progress toward pay equity.

80%

Social Connection Target

Aiming for 80% of residents to report strong social connections by 2026, reflecting a commitment to community well-being.

10%

Volunteering Engagement

Targeting 10% of residents to participate in volunteering, fostering community contribution and social impact.

5%

Workforce Development

Aiming for 5% of the workforce to comprise apprentices, trainees, or graduates, investing in future talent and skills development.

All employees are paid at least the Real Living Wage.

Articles

Retirement Villages Group Careers

Our Communities