Director - Technology, Platforms, and Operations

Description

The Director – Technology, Platforms, & Ops (TPO) is a strategic leader responsible for managing and optimizing the organization's technology infrastructure. This role oversees the design, implementation, and maintenance of IT systems, data center (storage and compute), cloud environments, IT security and disaster recovery services. This role requires close collaboration with cross-functional teams both internal and within IT and Business teams to ensure efficient, reliable, and secure technology solutions, aligned with Avangrid business objectives. This role plays a pivotal role in shaping the organization's technology landscape, ensuring reliability, security, and scalability.

• Develops and manages the IT TPO budget, including defining, controlling and executing capital and operational Budget and implementing continuous transformation and efficiency programs to enhance resource maximization.
• Works closely with the business to perform needs analysis and create synergies between the various business functions and IT.
• Oversees the design, deployment, and maintenance of infrastructure, including cloud, and data centers. Manage server environments, storage systems, and virtualization platforms.
• Stays informed about industry trends and emerging technologies to drive innovation.
• Ensures high availability, disaster recovery, and business continuity.
• Develops hybrid multi-cloud cloud strategies that balance on-premises and cloud resources (AWS, Azure, Nutanix).
• Manages project portfolios and develops and executes long-term infrastructure strategy that is aligned with organization’s goals.
• Oversees the design, deployment, and operations for IT Technologies, including Database, SAP Basis, Cloud Computing, Storage, Backup, Virtualization, and On-Prem datacenter.
• Responsible for IT Technology vendor management. Works closely with vendors and service providers to negotiate contracts, monitor service levels, and manage relationships.
• Collaborates with Avangrid Corporate Security, Global Security Office to ensure compliance with security policy and full integration of Security in all technology towers. Responsible for the execution and operation of Avangrid Corporate Security Program.
• Leads a team of highly technical skilled IT professionals in all technology areas. Fosters a collaborative and innovative work environment. Provides mentorship, coaching and professional development opportunities.
• Champions best practices in a high-volume, dynamic environment. Ensures the enterprise has the capability to support new technology and maintain high levels of service. Creates a sustainable, compliant IT environment to facilitate growth, including ITIL, SOX, and NERC/CIP compliance.
• Develops, leads, and operates GEN AI Avangrid Center of Competence.
• Evaluates and implements cloud-based solutions in an environment to optimize infrastructure.
• Leads modernization and security initiatives by defining and directing technology programs, managing life cycles, driving automation, and ensuring continuous transformation across all technology domains.
• Evaluates existing infrastructure, identify areas for improvement, and plan for future scalability.

Requirements

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

• Ability to build effective relationships with key stakeholders.
• Strong background managing IT technology in a multinational company.
• Strong experience managing budget in a utility regulated environment.
• Strong history of managing complex efforts with demanding customers.
• Highly developed ability to resolve complex problems and negotiate successful outcomes.
• Demonstrated history of exceptional customer service.
• Proven ability to work in a complex environment with many competing priorities and stakeholder demands.
• Strong leadership and communication skills.
• Bachelor’s degree in Computer Science, Information Systems or a related field and a minimum of 10 years of relevant experience. An equivalent combination of education and experience may be considered.
• Understanding and experience developing IT operations based on ITIL.
• Working knowledge of the regulatory environment for utility companies including NERC CIP and SOX requirements.
• Possesses a strong technical mindset with comprehensive knowledge of managed technologies, including Nutanix hyperconverged infrastructure, software-defined storage, Citrix thin-client architecture, and hyperscale cloud platforms such as Microsoft Azure and AWS.
• Strong business orientation and presentation skills.
• Strong process improvement and continuous transformation skills.
• Excellent communication, negotiation, and project management skills.
• Master's degree.

Benefits

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

The base salary range for this position is dependent upon experience and location, ranging from: $168,000 - $210,000

Training + Development

Interview process

Visa Sponsorship

Security clearance