Description

The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills, communicate effectively, take charge, lead, train, be dependable, professional, and a team player.

• Lead property staff by interviewing candidates, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments.
• Drive team performance, provide feedback to underperforming associates, and manage disciplinary actions in collaboration with HR.
• Conduct ongoing training for office staff on leasing paperwork, workplace safety, and other daily operational needs.
• Motivate associates through recognition programs, training, and team‑building activities to boost morale and productivity.
• Assist in budget preparation and ensure adherence to approved budgets.
• Complete month‑end and year‑end financial reporting and provide monthly budget variance reporting within ±10% per line item.
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and service requests.
• Collaborate with the maintenance team to ensure timely completion of resident service requests in line with company standards.
• Provide excellent customer service while maintaining the highest standards for resident service.
• Analyze market and economic trends and partner with marketing to implement short‑ and long‑range leasing strategies to achieve occupancy and revenue goals.
• Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed.
• Manage client/owner relationships by meeting owners, conducting property tours, providing updates, and responding to owner requests.

Requirements

A bachelor’s degree from a four‑year college or university, or 1‑2 years of relevant experience (or a combination of education and experience), is required, together with 3+ years of multi‑family property management experience. Strong leadership, management, and communication abilities are essential, as are proficiency with Microsoft Office Suite and property‑management software and a valid driver’s license.

The role may require extended periods of sitting at a desk, climbing stairs, lifting up to 20 lb, and operating a computer and office equipment. Work is primarily on‑site in an office setting, though occasional exposure to outdoor elements, bright lights, noise, and distractions is possible.

• Require a bachelor’s degree or equivalent experience, plus 3+ years of multi‑family property management experience.
• Demonstrate strong leadership, management, and effective communication skills.
• Be proficient in Microsoft Office Suite and property management software and hold a current, valid driver’s license.

Benefits

At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success, which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

RPM Living offers weekly pay, comprehensive healthcare coverage, employer‑paid assistance and wellness programs, a 401(k) with a strong company match, professional development opportunities, DEIB initiatives, paid time off with floating holidays, and discounted perks such as Costco membership and travel discounts. Employment is contingent upon a successful background check and a valid driver’s license, and the company is an equal‑opportunity employer participating in E‑Verify.

Training + Development

Interview process

Visa Sponsorship

Security clearance