Vice President of Infrastructure

The Vice President (VP) of IT Infrastructure is responsible for overseeing the organization’s technology backbone, including networks, telephony systems, data centers, cloud migration initiatives, disaster recovery planning, and asset management. Reporting directly to the Chief Information Officer (CIO), the VP of IT Infrastructure leads a team of IT professionals, ensuring reliable, secure, stable, and scalable infrastructure to support business objectives.

• Cost Leadership: Assess overall infrastructure and creatively identify opportunities for cost optimization including finding right balances of FTE vs Outsourcing, on-near-off shoring mix.
• Cloud Migrations: Lead strategic planning and execution of cloud migration projects, ensuring seamless integration, data integrity, and compliance with regulatory standards.
• Disaster Recovery: Develop, implement, and routinely test disaster recovery and business continuity plans to safeguard critical systems and minimize downtime.
• Data Center Operations: Supervise the management and optimization of data center facilities, including hardware, software, and environmental controls, ensuring operational excellence and energy efficiency.
• Asset Management: Oversee lifecycle management of IT assets, including procurement, inventory control, maintenance, and disposition, ensuring cost efficiency and compliance.
• Network Management: Direct the design, implementation, and maintenance of robust network architectures to ensure high availability, security, and scalability.
• Team Leadership: Mentor and manage departmental staff, fostering a collaborative environment that promotes innovation and professional growth.
• KPI focused Leadership: Establish best practice KPIs to manage, measure and evaluate global infrastructure performance against industry standards.
• Strategic Planning: Collaborate with executive leadership to align infrastructure strategy with organizational goals and future growth.
• Telephony Oversight: Manage enterprise telephony solutions, including VoIP, unified communications, and call center technologies to support efficient business operations.
• Budget and Vendor Management: Administer infrastructure budgets and vendor relationships, negotiating contracts and overseeing service delivery.

• Strong analytical and problem-solving capabilities.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• A hands-on doer capable of working in a fast paced entrepreneurial culture.
• Ability to manage multiple priorities in a fast-paced environment.
• Proven success in managing multi-site, multi-continent, multi-lingual teams.
• An active listener with superior oral, written, analytical and problem solving skills.
• Program & Change Management: Ownership and accountability for delivering enterprise-wide infrastructure programs and priorities using best practices, compliance standards, and appropriate change management techniques.
• Minimum of 10 years’ progressive experience in IT infrastructure management, with at least 5 years in a leadership role.
• A team player who can interrelate and operate effectively with peers and other associates.

• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Training – We will equip you with the knowledge and skills you need to succeed