Inside Sales Representative

Description

• Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
• Sell and service customers providing pricing and product application information;
• Input all orders into sales order system in a timely manner;
• Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts;
• Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed;
• Meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team;
• Generate add-on sales by anticipating other products that a customer may need but has not ordered yet;
• Provide promotional literature and product information as requested;
• Schedule orders according to customer requirements;
• Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers;
• Attend weekly sales meetings.
• Keep supervisors apprised of customer issues as warranted;
• Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and
• Source materials that NEFCO does not keep in stock through interaction with purchasing team;
• Identify and check written documents in mail and on computer

Requirements

• Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
• Strong customer service skills
• Degree is preferred (although industry experience may be considered in lieu of degree)
• Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite;
• Excellent verbal and written communication skills
• Converse verbally on phone and in person
• Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.
• 1-2 years of work experience (preferably in construction supply sales)
• Demonstrate strong ability to work in fast pace, high pressure environment

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance