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Warranty Coordinator
Bird Construction
Serve as the client's primary contact post-construction, managing warranty phases and resolving issues in commercial construction projects.
20d ago
Intermediate (4-7 years)
Full Time
Ottawa, Ontario, Canada
Office Full-Time
Company Size
6,000 Employees
Service Specialisms
Building Information Modeling (BIM/VDC)
Civil Infrastructure Services
Fabrication
Future Energy
Industrial Maintenance
Mass Timber
Modular & Offsite Solutions
Pre-Construction / Early Contractor Involvement
Sector Specialisms
Commercial
Institutional
Retail
Multi-tenant Residential
Industrial
Mining
Water and Wastewater
Energy
Role
What you would be doing
technical audits
quality inspections
process improvement
site visits
team supervision
documentation management
- Maintain close coordination with accounting, consultants, subcontractors, and site personnel.
- Share lessons learned and recurring issues with National Quality, Operational Excellence, and other district teams to support continuous improvement.
- Conduct advance site familiarization walkthroughs prior to turnover and lead one-year warranty reviews with clients where applicable.
- Coordinate trades and internal service staff to complete deficiency and warranty repairs to quality standards.
- Ensure all work and interactions uphold Bird’s standards of safety, professionalism, and contractual responsibility.
- Interpret and act on technical audit reports and field assessments; allocate responsibility for corrective work appropriately.
- Serve as the client’s primary contact post-construction, maintaining confidence and continuity during the warranty phase.
- Supervise and guide a teams of service technicians and general laborers as required.
- Relationship building and maintenance with subtrades and clients.
- Track and oversee post-construction work orders, billings, accounts receivable/payable, and project costs.
- Liase with consultants and regional inspectors and authorities as required.
- Conduct quality inspections, verify completion of work, and approve/facilitate closure of outstanding items.
- Travel frequently to job sites across the district.
- Manage and document activity in company systems; maintain organized records of all communications and work performed.
What you bring
interpreting drawings
project management
building code
communication skills
scope understanding
10+ years
- Confident reading and interpreting drawings, specifications, and technical reports.
- Motivated, self-directed, and accountable. Must be able to represent Bird with professionalism and protect company interests in all interactions.
- A valid driver’s license and reliable transportation are required (may be provided).
- Experience with project management platforms such as Procore, Viewpoint, or Microsoft Project.
- Familiarity with the Ontario Building Code, Tarion Warranty Program, and Bulletin 19 processes.
- Professional demeanor with strong interpersonal, written, and verbal communication skills.
- Proven ability to work independently, manage competing priorities, and act decisively under pressure.
- Demonstrated understanding of all major scopes: structural, architectural, mechanical, electrical, building envelope.
- Trade background (carpentry, mechanical, drywall, etc.) is a considered an asset.
- Minimum of 10 years' experience in commercial construction, ideally in roles such as Project Coordinator, Superintendent, or Senior Trade Service Foreman.
- Proficiency with the use of digital tools and platforms for communication, tracking, and reporting.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, bird is committed to diversity, equity, and inclusion (de&i), but specific details about background checks are not mentioned in the job description.
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Company
Overview
Since 1920
Founding Year
Established its presence in Canada as a coast-to-coast builder.
+70 Years
Publicly Traded
Maintained a strong financial presence on public markets.
2021
Acquisition
Expanded capabilities through the acquisition of Dagmar.
2024
Acquisition
Further diversified operations by acquiring Jacob Bros.
- Delivers billions in annual revenue and maintains a strong project backlog.
- Typical projects include industrial facilities, civil infrastructure, institutional buildings, modular fabrication and maintenance services.
- Its strengths lie in self-performed trades—from earthworks and concrete to mechanical, electrical and modular fabrication.
- Leverages technology such as BIM/VDC and modular solutions to enhance efficiency and certainty in delivery.
- Projects range from deep-mining support and hydroelectric work to transit stations, healthcare facilities and mass timber buildings.
- With a finance division (Bird Capital), it can participate in project equity, blending construction with strategic investment.
- We bring life to vision
- Creating great things with you
- We put safety first
- A healthy and safe work environment is non‑negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.
- We are stronger together
- Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.
- We lead with honesty
- We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.
- We are driven to do great work
- We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.
- We create opportunity
- Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.
First Zero Carbon Retrofit
North America's First
Completed the first Zero Carbon Certification for a building retrofit (Humber College Building NX), setting a benchmark for sustainable building projects.
First Net-Zero Plant
Protein Processing Facility
Design-build of North America’s first net-zero plant protein processing facility, scheduled to be operational in 2024.
First Net-Zero Ethylene Site
World's First
Secured contract to build the world’s first net-zero integrated ethylene cracker and derivatives site under Dow’s Path2Zero Program.
- Committed to transitioning to a net zero carbon economy via high energy-efficient, zero carbon buildings using onsite or procured carbon-free renewable energy.
- Delivering deep energy retrofits to reduce GHG emissions and energy use in existing buildings through mechanical, electrical, and energy modeling solutions.
- Mass timber leader in North America: leveraging sustainable forestry and wood-based materials to capture carbon and offset CO2e over lifecycle.
- Founding member of Canada Green Building Council with ~200 LEED-certified or targeting projects.
- Partnered on complex building systems meeting LEED, Green Globes, Passive House, WELL, and Zero Carbon standards.
- Operational emissions reduction through 'Work Green': implementing sustainable, energy-efficient, low-carbon operational technologies and processes.
- 'Build Green': minimizing resource waste, reducing carbon emissions, increasing energy efficiency across material, equipment, system selection.
$3,000
Indigenous Scholarship
An annual scholarship provided to support Indigenous students pursuing their educational goals.
3×$1,500
Indigenous Student Support
Three annual scholarships of $1,500 each provided to Indigenous students.
- National Indigenous Engagement Policy: proactive employment of Indigenous workforce representative of project communities.
- Policy pillars: respectful relationships; proactive Indigenous employment; increasing business opportunities for Indigenous partners; investment in cultural awareness, skills and business capacity programs.
- Mandatory Indigenous Cultural Awareness Training for all employees.
- Silver Certification in PAIR (Progressive Aboriginal Relations) program.
- Scholarship programs: Scott Ferguson Memorial Scholarship; Bird Heavy Civil Indigenous Scholarship; Bird/Paul & Gerri Charette Fund; UNB scholarship prioritizing Indigenous female engineering students.
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