Customer Service Representative

Description

• Handle inquiries, resolve issues, and provide information about our services
• Provide top-notch customer service via phone, email, and chat channels
• Maintain accurate and up-to-date customer records in our system
• Act as a liaison with customers, ensuring clear communication and scheduling of services
• Collaborate with other team members to ensure a seamless customer experience

Requirements

• Ability to thrive in a fast-paced setting with clear processes and strong team support
• Strong customer-centric mindset and a genuine desire to help others
• High-speed internet connection (minimum 50 Mbps) and a dedicated workspace
• Basic computer skills; proficiency with office software and the ability to learn new systems quickly
• Excellent communication skills, both written and verbal
• Ability to work independently and efficiently in a remote setting

Benefits

• Fixed work schedules that allow you to plan ahead
• Paid time off and holidays
• Fully equipped remote work setup, including computers, monitors, and other necessary equipment
• Employee discounts on company services
• Health, dental, and vision insurance
• Competitive compensation and performance-based incentives
• Retirement savings plan with employer match
• Professional development and training opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance