Service Manager

Description

• Ensure adherence to the company's safety and hazard communications programs, policies, and procedures
• Maintain cleanliness of exterior buildings and parking areas
• Assists property manager in creation and achievement of budgeted expectations
• Responsible for the training and development of property technicians on all property systems
• Maintain superior customer service with residents
• Ensure all building emergencies are handled in a timely manner
• Monitor inventory of parts and supplies are at appropriate levels
• Maintain an organized, clean and safe work area
• Work with the Maintenance team to maintain and implement an effective preventative maintenance program
• Perform routine maintenance and inspections of equipment
• Ensure all service requests and repairs are made correctly and in a timely manner
• Attend and participate in technical training programs to maintain personal skill level

Requirements

• Excellent written and verbal communication skills
• Ability to manage maintenance operations using property management software
• Well organized, detail oriented and efficient
• Ability to meet deadlines which may include late hours and weekends as needed
• Must be highly motivated and able to work independently
• A valid Driver’s License and reliable transportation may be required based upon specific property needs
• Use of general maintenance equipment is required, including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents
• Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit
• 5 or more years of experience in maintenance service for residential communities, other building maintenance or related trade is required
• CPO certification is required
• Renovation experience is preferred
• Communicate effectively and professionally with residents, fellow associates, vendors, and supervisors
• EPA certification Type I and II is required
• Ability to respond to on-call, after-hour emergency service; on-call staff required to live within a minimum distance to the community for efficient response time
• Ability to prioritize and multi-task

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance