Senior Operations Analyst, Loan Servicing

Description

• Makes recommendations and leads efforts to improve upon the service levels of the Commercial Mortgage Loan Servicing Operations team and the broader Investments Department.
• Works collaboratively with IT to develop, automate and maintain reports.
• Performs and analyzes monthly reconciliation of principal to correspondents.
• Completes and evaluates quarterly correspondent certification review and reconciliations.
• Evaluates and updates control documentation for the various mortgage loan processes.
• Works with outside parties to facilitate issue resolution.
• Maximizes the integrity and utilization of information entered into the Loan Servicing system for daily, monthly, quarterly and annual reporting.
• Ensure timely recording of data to facilitate regulatory requirements.
• Creates and evaluates reports for distribution to Senior Management, Underwriters, Investment department and rating agencies.
• Assists with training and mentorship efforts for junior team members.
• Manages, coordinates and monitors the timely collection of all due diligence for the closing process and responsible for onboarding new and processing ongoing life cycle activity related to Mortgage Loans.

Requirements

• Self-motivated and proactive with the ability to operate independently
• 3+ years relevant work experience – commercial mortgage loan closing, accounting, reporting and portfolio analysis or related experience.
• Knowledge of the investment industry, including financial data management and reporting as well as applicable laws, rules and regulations.
• Excellent judgement and analytical skills combined with attention to detail and thoroughness
• Excellent interpersonal skills and ability to develop collaborative relationships at all levels in the organization and customers, and other outside third parties, including auditors, correspondents, underwriting & closing staff, and third-party reinsurance staff
• High degree of professional ethics and integrity
• Ability to identify technological and other opportunities that will improve processing efficiencies and work product.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to read, analyze, and interpret technical journals, financial reports, and legal documents from regulatory agencies, and other members of the business community.
• Ability to work with mathematical concepts and apply to practical situations.
• Bachelor’s degree in commercial real estate, finance or related field of study from leading institution
• Strong communication skills with the ability to present clearly and offer practical advice
• Excellent organizational skills to effectively manage priorities and meet deadlines while meeting timelines within a fast-paced work environment
• Proficient with Aladdin, Precision LM, MS Access, Microsoft Excel and Word.
• Master in Finance or Accounting, CPA, MBA and/or CFA is a plus

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance