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Client Engagement Director
Hatch
Strategic business development leader coaching sales teams to win large projects.
5d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Brisbane, Queensland, Australia
Hybrid
Company Size
10,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Construction services
Architecture
Property Development
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Water Resources
Heavy Civil
Marine
Transport
Role
What you would be doing
presentation coaching
client engagement
win strategy
sales training
account planning
crm support
- Work with teams to provide presentation skills coaching and facilitate interview preparation sessions for specific client interviews/presentations
- Act as the Client Engagement "right hand" to our Australia/Asia Regional Leadership Team
- Serve as a professional internal coach and expert in winning work, providing Hatch Business Units with knowledge, coaching and advice on developing client relationships
- Engage these pursuit teams and identify where they need help: client engagement planning and pre-positioning, win strategy coaching and helping them develop detailed pursuit plans
- Ensure good handover of win strategy materials to proposal team and provide continuity across the Executive Summary as a persuasive messaging architect, ensuring all client hot buttons are addressed
- Facilitate company-wide sales training programs
- Guide Account Managers on account plan development and implementation
- “Act like an owner” in your role - measure results and identify areas for improvement
- Be a constant Client Action Team presence in the areas of the business you support
- Serve as a business partner to Business Unit leadership, as they review their sales pipeline and identify key pursuits for your deeper involvement.
- Answer basic questions on other areas the Client Action Team supports – CRM, pursuit governance, etc.
- Collaborate on exciting projects to develop innovative solutions
- Leverage the toolset developed by the Client Action Team to support you in delivering specific job functions:
What you bring
bachelor's
15 yrs
5 yrs
core industry
business acumen
emotional intelligence
- Bachelor’s degree or post-grad in Business, Marketing or Engineering
- Experience working directly with client contacts in a previous role is a plus
- Minimum 15 years’ experience in an Account Manager, Business Development Manager, Commercial, Engineering, Pursuit or Project Manager or equivalent role, demonstrating increasing responsibilities over time
- Minimum 5 years’ experience pursuing new business, specific experience in $10 Million (+) pursuits
- Proven ability to build trusted relationships and influence from the side
- Experience in one of Hatch’s core industries required (i.e. Metals, Energy, Infrastructure)
- Strong business acumen combined with high Emotional Intelligence
- Flexible work environment
- Long term career development
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded in 1955
Year of Establishment
The company was established in 1955, marking the beginning of its engineering journey.
70+ Offices
Global Presence
Operates with over 70 offices, supporting projects worldwide.
- Began as a small civil-engineering firm and expanded into metallurgy under its namesake leader.
- Now employee-owned and independent, it has grown through strategic acquisitions of engineering firms across North America and beyond.
- Offers end-to-end services—from concept and feasibility through design, construction management, and operations—in key sectors.
- Projects include heavy industrial and mining operations, hydropower tunnels, green-steel plants, and rail & transit infrastructure.
- Specialises in multidisciplinary engineering disciplines including structural, mechanical, civil, piping, electrical, and process design.
- Known for integrating advanced tools like 3D parametric design, simulation, CFD, and proprietary Hatch software in project delivery.
- Milestones include delivering North America’s Niagara Tunnel Project and pioneering high-current AP60 aluminium smelting pots.
- Combines local insight with global expertise to support projects in over 150 countries.
- We believe in people, the power of diverse perspectives, and the value of collaboration.
- We are committed to solving some of the world’s most complex challenges and creating sustainable solutions.
- We focus on fostering a culture of trust and respect where all individuals are empowered to contribute their best work.
- We embrace a growth mindset, prioritizing continuous learning and development.
- We celebrate innovation, creativity, and an entrepreneurial spirit.
2050 Target
Net Zero Emissions Commitment
Committed to achieving net zero emissions, enhancing environmental resilience and reducing global impacts.
- Works towards sustainable solutions, helping clients in energy, water, and infrastructure sectors.
- Integrates sustainable practices in operations, focusing on renewable energy and circular economy principles.
- Involved in large-scale projects to reduce greenhouse gas emissions and build environmental resilience.
By 2030
Gender Balance Goal
Aims to achieve equal representation of women and men in leadership roles.
- Promotes a culture of inclusion, where diverse backgrounds and perspectives are valued.
- Has set clear targets for improving gender representation and inclusion within the workforce.
- Reports on its progress towards diversity and inclusion through transparent metrics, focusing on increasing gender diversity at all levels.
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