Life Safety/Security Communications Specialist

Company logo
Jll
JLL provides professional services in real estate and investment management worldwide.
Handles emergency calls, monitors security systems, dispatches resources, supports safety.
3 days ago ago
$25 - $25
Junior (1-3 years)
Full Time
Lawrence, NJ
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
data entry
critical event
cad dispatch
radio monitoring
video surveillance
work orders
  • Complete data entry using multiple work request applications.
  • Utilize the Critical Event Management platform to disseminate urgent messages to key stakeholders and staff and account for personnel in the wake of a major event.
  • Identify and escalate priority issues.
  • Utilize a CAD system for dispatches and incident reporting.
  • Complete and maintain Public Safety Telecommunicator I certification and Emergency Medical Dispatch certification.
  • Identify areas of opportunity and utilize skill/knowledge to suggest improvements.
  • Monitor and operate multi-site radio system.
  • Adhere to business unit specified client driven standards.
  • Liaison between BMS/JLL site EHS, Facility and Corporate Security personnel and state/county EMS and Law Enforcement during incidents/emergencies.
  • Monitor video surveillance systems.
  • Complete Incident Reports as required.
  • Utilize Emergency Medical Dispatch guidelines to evaluate emergency phone calls, provide pre-arrival instructions, and dispatch resources.
  • Complete all assigned call backs.
  • Communicate with third party monitoring companies of fires systems for multiple sites.
  • Monitor/dispatch and impair fire systems for multiple sites.
  • Create and monitor work-orders for multiples sites using Corrigo.
  • Route calls to appropriate resources.
  • Monitor access control systems and assign appropriate resources to investigate alarms.
  • Process emergency calls for security, fire, EMS, and HazMat incidents, determine priorities, and dispatch emergency services per protocols.
What you bring
c-cure 9000
milestone
cisco
ms office
emergency management
2+ years
  • Strong analytical ability
  • 2+ years of experience in emergency medical services or fire services
  • Strong organizational and management skills
  • Ability to sit for long periods of time
  • 4-year degree in Emergency Management
  • Proficient in Word, Excel and other Microsoft Office Suite programs
  • Experience with CISCO phone systems
  • Experience utilizing video surveillance systems such as Milestone
  • High School diploma or equivalent
  • Essential employee required to work during holidays and site closures
  • Detail oriented
  • Excellent business writing and verbal communications
  • CPR Course Completion
  • Public Safety Telecommunicator
  • Ability to multi-task and work both in a team and independently
  • Technical knowledge of C-Cure 9000 Access Control System
  • Experience with threat assessment and emergency mass notification systems
  • Ability to function effectively in a dynamic work environment
  • Excellent interpersonal skills; strong emphasis on customer service
  • Willing to work 12-hour shifts on days, nights, and weekends and mandatory overtime.
Benefits
  • Employees work a two-week rotating 2-2-3 schedule. One week the employees will have two days on followed by 2 days off and then three working days. The second week will be two days off followed by 2 days on and then three days off.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
  • Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
  • With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
  • JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
  • The company is known for its innovative solutions in real estate technology and sustainability.
  • Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
  • JLL has pioneered the integration of data-driven insights into real estate decision-making.
  • The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
  • Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
  • Integrity, teamwork and ethics in all of our actions
  • Respect for people, their contributions and personal growth
  • Customer-driven focus with a commitment to excellence
  • Commitment to sustainability and the environment
  • Innovation and creativity in everything we do
  • Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
  • Implementing green building certifications for managed properties, such as LEED and BREEAM
  • Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
  • Dedicated programs for advancing women’s leadership and mentorship.
  • Partnerships with external organizations to promote gender equality in real estate.
  • Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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