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Service Account Manager
Abb
Owns and drives sales targets for a key customer account, focusing on drives and motors services, and coordinates sales approach across divisions and countries.
19d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Edmonton, Alberta, Canada
Field
Company Size
105,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
competitor monitoring
sales coordination
sales target planning
salesforce implementation
product selling
account plan development
- Monitors competitors’ activity with the account and ensures that appropriate response strategies are formulated and implemented.
- Creates added value for both the customer and ABB by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions,
- Defines and proposes sales targets for the account and ensures those are achieved with a structured follow up process across divisions and countries.
- Drives the application of standardized Marketing and Sales (M&S) processes and tools (Salesforce, account plans, AVLs etc.) for the account.
- Sells products/solutions/services to customers with the focus on volume, mix, and profitability targets representing the whole ABB group.
- Leads the development and implementation of the account plan and SoW growth actions.
What you bring
analytical skills
bachelor degree
customer service
5 years
business drivers
- Analytical Skills: Ability to analyze data and make informed decisions.
- Bachelor degree in Mechanical Engineering or Electrical Engineering or equivalent in other relevant field.
- Strong customer service orientation and ability to build relationships with a mindset of collaboration.
- 5 years of experience in service drives and motors sales.
- Understands the key drivers of the relevant customer’s business and their business environment and accordingly interprets the impact and opportunity for ABB for drives and motors services.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- might conduct background checks to verify candidate's experience and education
Company
Overview
Founded 1883
Year established
The company was established in 1883, marking the beginning of its journey as a global technology leader.
- A global technology leader with a rich history of innovation.
- Focuses on electrification, automation, robotics, and digitalization for global industries.
- Delivers solutions to improve productivity, energy efficiency, and sustainability.
- A key player in sectors like utilities, transportation, manufacturing, and infrastructure.
- Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions.
- Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.
- Customer orientation
- Innovation
- Collaboration
- Sustainability
- Integrity
- Accountability
2050
Net Zero Commitment
Aim to achieve net zero carbon emissions across operations and supply chain.
- Sustainability at the core of business model
- Reduction of CO2 emissions in operations and supply chain
- Committed to renewable energy
- Energy efficiency solutions for customers
- Increased use of recycled materials in products
- Support for the UN Sustainable Development Goals
24% Women Leadership
Gender Diversity in Leadership
Percentage of leadership positions held by women in the organization.
30% Target by 2025
Target Goal for Women
Aim to increase women in leadership roles to 30% by 2025.
- Partnerships with global organizations to promote inclusion
- Focused efforts on empowering women in technical fields
- Promotion of a culture of respect and equal opportunity
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