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Project Co-ordinator (FTC)
Hometree
Fast‑growing UK home energy services firm offering boiler cover, emergency repairs, renewable installs, and finance.
Coordinate renewable energy project delivery, from sales handover to commissioning and maintenance.
Send welcome emails and call clients within 72 business hours of job allocation
Support training coordination and job readiness
Coordinate engineer availability for urgent repairs and diagnostics
Maintain service logs and ensure timely resolution of issues
Review new jobs post-sales handover using simPRO and internal scripts
Assist with stock management, missing items, and reorders
Flag technical queries to Senior Engineers or Sales team
Invoice clients at relevant stages (deposit, delivery, completion)
Register warranties, building control, and insurance post-installation
Communicate service reminders and follow-up with clients
Remind clients of site readiness requirements and installation milestones
Summarise client calls with follow-up emails and cc internal records
Conduct PPE, van, and equipment checks
Coordinate installation projects for heat pumps, solar PV, and battery systems
Schedule engineers and confirm resource availability
Provide updates, manage expectations, and resolve queries
Track project progress and update internal systems with planned and confirmed views
Maintain regular contact throughout the project lifecycle
Handle incoming fault calls and schedule reactive maintenance visits
Schedule and manage annual service appointments for installed systems
Maintain accurate job records, attachments, and delivery schedules
Confirm site readiness, delivery timelines, and installation phases
Prepare handover documentation and servicing setup
Process BUS applications and redemptions
Generate weekly/monthly reports on project delivery and profitability
Liaise with suppliers to order heat pumps, solar panels, inverters, batteries, cylinders, and controls
Schedule all elements of installation works including drilling, groundworks, electrical works, scaffolding and commissioning – over several visits if required
What you bring
renewables
simpro
microsoft office
problem‑solving
communication
sales
Renewables & Technical Knowledge: Experience in the renewables or construction sector and/or technical understanding of heat pump, solar PV, and battery systems – but fear not, training will be given!
Communication: Excellent written and verbal communication – you’ll be using the phone a lot
Project Management Tools: Familiarity with simPRO or similar project management tools
Learning: Quick learner with thirst for new knowledge
Problem-Solving: Problem-solving and numeracy skills
Microsoft Office: Proficient in Microsoft Office specifically Outlook and Basic Excel
Time Management: Time management and attention to detail
Sales & Customer Service: Sales, negotiation, customer service experience – some of our best people had never seen a heat pump before they came to work for us.
Benefits
0% Tools Loans
Quarterly staff events
25 days annual leave (plus bank holidays) plus one day of Birthday leave
Electric Vehicle Salary Sacrifice Scheme
Company pension
Training + Development
Information not given or found
Interview process
initial call with junior talent acquisition specialist (30 mins)
skills‑based interview with project coordinator and administrator (1 hr)
final interview with operations director (30 mins)
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