Configure and support Cisco routers, switches, wireless controllers, access points, and firewalls.
Perform proactive monitoring, troubleshooting, and lifecycle maintenance for all Cisco devices.
Implement routing and switching (OSPF, EIGRP, BGP, STP, VLANs, EtherChannel) for highly available enterprise and manufacturing environments.
Ensure reliable connectivity for critical applications including SAP, Salesforce, Azure workloads, and IoT analytics platforms.
Support network connectivity for OT systems, including PLCs, SCADA, sensors, and industrial automation equipment.
Partner with End User Support, cybersecurity, infrastructure, and plant engineering teams for cross-functional projects, escalations, and facility upgrades.
Manage Cisco ASA/FirePOWER firewalls, site-to-site VPNs, and global Cisco AnyConnect remote access.
Maintain segmentation between IT, OT, PCI, R&D, and cloud environments using VLANs, ACLs, and NAC solutions.
Design, implement, and maintain scalable Cisco network architectures across 50+ global sites.
Create and maintain network documentation, diagrams, SOPs, and configuration standards.
Implement and enforce network security controls aligned with Watts’ corporate cybersecurity standards.
Deploy and optimize wireless networks in plants, warehouses, and labs with complex RF conditions.
Maintain productive and collaborative relationships with other Watts employees.
Requirements
ccna
cisco ise
azure networking
sd-wan
python
bachelor's
Ability to be flexible and adapt to changing work priorities and stressful conditions.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.
Experience supporting networks in manufacturing or industrial environments.
Familiarity with OT networking, segmentation, and connectivity for industrial devices.
CCNA required; CCNP preferred; CCIE a strong plus.
Strong troubleshooting and documentation skills.
Understanding of Azure networking and hybrid site-to-cloud connectivity.
Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties.
Ability to remain seated/standing at a desk or workstation for extended periods.
Proficiency with Cisco ISE, ASA/FirePOWER, and VPN technologies.
Punctuality and dependability.
Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
Minimum of 3 years of hands-on experience with Cisco routing, switching, wireless, and firewall technologies.
Background working with SAP, SCADA/OT systems, or global multi-site enterprises.