Senior Implementation Consultant (REMOTE - US or Canada)

Description

• Managing client expectations
• Estimating and scoping organization engagements
• Provides feedback based on client experiences to the product and professional services teams for product and process improvements.
• Improves solutions by studying client current practices; designing modifications, use cases, design documents and suggesting best practices.
• Tests and troubleshoots functionality of installed systems.
• Designs solutions by analyzing requirements; constructing workflow charts and diagrams; studying client system capabilities; writing specifications.
• Maintains system protocols by writing and updating procedures.
• Building knowledge on multiple products
• Maintains professional and technical knowledge by attending EcoSys educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Crafting business outcome requirements
• Applies analytical and technical thinking within areas of assigned responsibility to resolve routine client issues and challenges by identifying possible alternatives and providing recommendations.
• Leads preparation of testing scripts and materials; supports and performs unit, system, and integrated testing tasks.
• May work on pre-sales activities.
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
• Identifying upselling opportunities
• Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users
• Identifies and documents technical issues to be escalated to the product and system integration teams for resolution.
• Providing feedback based on client experiences and working directly with clients
• The successful candidate will perform multiple work assignments including configuring, testing, documenting, and developing solutions.
• Works with training team to develop application-specific training curriculums and materials and conducts training classes for client.
• Technical lead role, leads implementation team, accountable for success of engagement, more complex design and configuration
• Maintains user confidence and protects operations by keeping information confidential.
• Determines client’s objectives by reviewing business functions; gathering information; and evaluating output requirements and formats.

Requirements

• Minimum 5+ years’ experience in the EcoSys tool
• Bachelor’s Degree or relevant experience including a minimum of 5 years of COTS / packaged software implementation experience
• Understanding of software methodologies (waterfall, iterative and incremental)
• Experience in leading consulting, process design and SDLC
• Highly self-motivated and directed with keen attention to details
• Strong leadership and interpersonal skills
• Experience with configuration of EcoSys
• Minimum 5+ years’ experience Project Cost Controls space and / or Industry
• Proven analytical and problem-solving abilities
• Ability to lead in a team-oriented, collaborative environment
• Experience with software integration and middleware tools, including design, configuration, and deployment of API-based and connector-based integrations across enterprise systems.
• Ability to travel up to 50%
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Mastering knowledge on specific EcoSys solutions
• Keen attention to detail

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance