Service Technician

Description

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

• Sit while driving and stand while servicing products
• Use hands and fingers to handle, control or feel objects tools or controls
• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Enter and exit equipment by stepping and kneeling
• Speak clearly so customers can understand
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Push 100lbs and pull 100lbs horizontally
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Repeat the same movements

Requirements

Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.

• Understand the speech of another person
• Lift up to 40lbs from your waist to your shoulders
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.
• Valid Driver License (CDL or non-commercial).
• Walk up to 30 minutes at a time without exertion
• Hear sounds and recognize the difference between them
• Crouch and squat
• Lift 30lbs from the floor to your head
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Minimum two years of commercial driving experience.

Benefits

• 401(k) with employer match
• Dependent Care Flexible Spending Account
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Commuter/Transit Account
• Employee Discounts
• Employer-Paid Short-Term Disability
• Health Savings Account
• Employer-Paid Employee Assistance Program (EAP)
• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Healthcare Flexible Spending Account
• Hospital Indemnity, Accident and Critical Illness
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Dependent Life

Training + Development

Interview process

Visa Sponsorship

Security clearance