Description
on-call support
configuration management
part quoting
data consolidation
process improvement
iso audits
Additionally, this role is responsible for rapidly responding to and supporting incoming customer requests for the quotation and/or purchase of GT, ST, and/or auxiliary (AUX) parts by clarifying/identifying/assigning their respective MPW-A part numbers, as well as ensuring that each such part has sufficient engineering definition available for Sourcing, suppliers, and manufacturers.
The “Engineer I, Configuration” (or “Configuration Engineer I”) position is an entry-level engineering role responsible for clarifying, defining, maintaining, consolidating, and optimizing the configurations of “parts” (i.e., components, sub-assemblies, assemblies, and/or kits) of gas turbines (GTs), steam turbines (STs), and related auxiliaries to facilitate the reliable and effective service operations of existing and future power generation facilities. This includes—but is not limited to—continuously developing and maintaining the engineering databases, system interfaces, data exchange architecture, business process coordination, and other systems, processes, and improvements necessary to provide and maintain an effective and comprehensive understanding and knowledge base regarding the expanding fleet of GTs and STs sold and/or serviced by Mitsubishi Power Americas, Inc. (MPW-A).
- As needed, remotely (via company-issued smartphone and laptop) provide rapid same-day “on-call” support outside of regular business hours (generally including nights, weekends, and holidays) when assigned in advance to do so via internally-maintained “on-call schedule/rotation” (typically for one continuous week, once every one to two months), in order to urgently support active planned/forced outages at customer sites physically serviced by MPW-A.
- Provide technical support for system design, testing, and implementation activities to support ongoing part consolidation efforts within MPW-A. Identify shortcomings and missed information that result in business inefficiencies. Apply the principles from industry best practices and remain current on industry and technical skills in the areas of configuration management.
- Rapidly (typically within hours or days) respond to and support daily incoming transactional/LTSA customer requests for quoting/ordering GT, ST, and/or AUX parts, primarily via part clarification, part definition, and/or part publishing (i.e., from PLM system to ERP system).
- Collect and consolidate corporate baseline of GT, ST, and AUX installations supported by MPW-A. Study the aspects of equipment interchangeability and upgrade planning. Develop process improvements that support both the business and engineering teams in rapid access to accurate and current information regarding installation configurations.
- Collect, analyze, summarize, and understand business requirements and accordingly develop configuration specifications (including design BoMs, service BoMs, parts catalogs, and quotable/procurable part definitions) to accurately document GT, ST, and AUX configurations at their various lifecycle states, including as-built assembly configurations and ongoing maintenance configurations (e.g., after each outage).
- Support ISO 9001 audits and compliance efforts.
- Review and recommend changes to configuration management processes, develop process improvements to automate and streamline these processes, and suggest environment modifications to support system needs.
