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Global Technical Support Specialist - Mechanical
Abb
A global leader in automation, electrification, and digitalization solutions for industries.
Provide technical sales support for large motors to global customers.
3d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Vadodara, Gujarat, India
Onsite
Company Size
105,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
solution design
offer prep
technical docs
best practices
technical support
cost estimation
Supports the Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers
Generate detailed technical documentation for the proposed solution and document any deviations from the requirements as needed.
Collaborate with GTSS Team in the other regions to develop best practices / processes.
Assisting the sales organizations during encounters with customers, and providing technical assistance and clarification as needed.
Offers technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications for Regions – North America, Canada, LATAM and Middle East including India.
Provide extra costs for design, accessories for the existing product portfolio as needed.
Identify and propose product and/or tool related trainings for the sales channel.
What you bring
mechanical engineering
bachelor's
3-5 years
abb
motor design
salesforce
Candidate should open to work in flexible hours to support other regions as per the time zones.
Fluent English, good communication skills.
Advanced communication, influencing, coaching and management skills
A bachelor’s degree in Mechanical engineering with 3-5 years of experience in Mechanical Engineering, working as a Design engineer in the field of large induction motors
Solid understanding of the ABB products and their applications.
Knowledge of Motor design programs, Microsoft Office Products and Salesforce.
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