Service Technician

Description

• Handle resident service requests via online ticketing system on a timely basis while providing fantastic customer service.
• Assist the Service Manager with health and safety issues by identifying and reporting potential hazards, liability and safety concerns, and unresolved maintenance issues.
• Work as scheduled, including weekend and on-call shifts as needed.
• Perform or assist in all phases of apartment and property maintenance including make-readies, walking vacant units, groundskeeping, punch-out work, trash-out, maintaining the swimming pool and golf carts, and interior and exterior repairs.
• Maintain compliance with company policies, ADA, OSHA and other regulations affecting the maintenance of the property.
• Assist in the upkeep of the exterior and interior of the property.
• Assist with efforts to prevent, mitigate and repair damage from severe weather events.

Requirements

• High school diploma or GED along with a valid driver’s license.
• May require regularly climbing stairs to access upper floor apartments.
• Requires frequent lifting and moving of objects up to 75 pounds.
• Familiarity with maintenance tools and equipment and ability to operate them in a safe manner.
• EPA certification Type I or II as well as other certifications/licenses as required by local, state or other regulations.
• Working knowledge of HVAC, plumbing, electrical, fire protection and energy management systems.
• Requires frequent bending and/or stooping, and use of ladders or stepladders, to perform essential maintenance tasks.
• Basic knowledge of Microsoft Office Suite, Internet, Yardi, and other relevant applications.
• Ability and willingness to work overtime if needed.
• A minimum of 2 years of general maintenance experience in multi-unit property management.
• Requires frequently working outside in various weather conditions.

Benefits

• Bonus potential
• 401k plus 4% company match
• Participation in professional development programming, including a designated Mentor from day one
• 30% rental discount at ECI properties
• Paid time off and company holidays
• Wellness plans, flexible spending accounts, and dependent care

Training + Development

Interview process

Visa Sponsorship

Security clearance