Meet with prospective clients to discuss potential engineering opportunities.
Maintain strong, positive client relationships to support ongoing and future work.
Provide technical contributions to support successful project completion.
Keep clients fully informed of project progress, challenges, and solutions.
Communicate staffing needs, performance, and capability updates to senior management.
Attend and participate in client meetings; present project updates and status reports.
Take the lead in collecting delinquent accounts.
Lead project meetings and maintain clear communication across disciplines.
Follow ARRO’s Technical Policies and Procedures for effective quality management.
Participate in contract negotiations and ensure compliance with internal review procedures.
Promote a collaborative, positive team environment and encourage staff engagement.
Initiate billing processes and review/approve all invoices prior to client submittal.
Advise senior management on significant project expenditures.
Monitor progress, identify issues, and implement solutions to keep projects on track.
Coordinate project tasks by aligning team member skills with project needs.
Prepare and review proposals, budgets, schedules, and quality management plans.
Serve as Technical Proposal Manager when assigned, overseeing proposal quality and schedule.
Requirements
leadership
bachelor's
6+ years
client service
problem solving
computer proficiency
Effective leadership in guiding project teams toward successful outcomes.
Ability to visit and move around project sites to observe progress and client needs.
Strong technical knowledge and leadership abilities, as determined by senior management.
Strong client service mindset with proven ability to maintain long-term relationships.
Demonstrated ability to successfully manage people, budgets, schedules, and clients.
Excellent communication and team collaboration abilities.
Bachelor’s degree in engineering, science, or architecture.
6+ years of professional experience.
Proven ability to support marketing and business development initiatives.
Ability to operate a motor vehicle.
Proficiency in using computers and general office equipment.
Ability to lift to 10 pounds regularly and occasional medium work up to 50 pounds (e.g., moving exhibits/boxes).
Moderate office noise level; requires close visual acuity for reading, data analysis, and computer use.
Ability to sit or stand for extended periods.
Skilled in problem-solving with a proactive, solution-oriented approach.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
80%
Client Retention
Repeat business accounts for the majority of their consulting work, showcasing strong client loyalty and consistent project delivery.
Established in 1946 from the merger of two Pennsylvania firms, the company has developed a legacy of addressing municipal engineering challenges over the decades.
Specializing in water and wastewater solutions, they expanded their expertise to become a full-service consulting firm across various infrastructure sectors.
Originally privately owned, they transitioned to an employee-owned structure in 2001, fostering stable and sustained growth.
Their project portfolio includes complex municipal upgrades, such as nutrient removal systems, stormwater management, and GIS implementation.
They offer specialized services including water source development, leak detection, grant funding assistance, and contract operations management for public entities.
Achieved GSA vendor status, broadening their federal contracting capabilities beyond their traditional regional focus.
Their approach emphasizes technical expertise combined with clear communication, dedication, and client-focused partnerships throughout project lifecycles.
Culture + Values
Collaborating with clients to successfully address their challenges helps us to improve the world.
To be the preferred solutions provider to clients, and the desired employer for professionals seeking their purpose.
Reliability: We honor our commitments.
Integrity: We interact with clients, coworkers and stakeholders respectfully, ethically and honestly.
Collaboration: We understand that we achieve better results collectively than individually.
Empowerment: Strong performance results in expanded opportunities.
Environment + Sustainability
Their civil engineering is rooted in a desire to improve the environment and the communities they serve.
Expertise in greenhouse gas emissions reporting and residual waste compliance.
Offer audits in sustainability programs, stormwater management, water and wastewater pretreatment.