General Sales Manager - Power Systems Product Support Sales

Description

• Provide leadership and coaching to multiple Power Systems Product Support Sales teams.
• Monitor market trends and adjust sales strategies accordingly.
• Manage issues related to credit, policy decisions, and external communications.
• Build and maintain strong relationships with territory customers.
• Participate in association meetings and customer outings to strengthen Mustang Cat’s brand presence.
• Develop action plans aligned with Mustang Cat’s Strategic Business Plan.
• Support merchandising programs, staffing needs, and process improvements.
• Oversee implementation of pricing, distribution, and support strategies for assigned markets.
• Monitor and measure plan success, updating as needed to ensure ongoing improvement.
• Direct sales coverage efforts across all assigned product markets.
• Lead sales forecasting, reporting, and analytics for executive leadership.
• Develop and execute strategic business plans to achieve sales objectives and grow market share.
• Resolve customer disputes promptly and professionally.
• Equip sales representatives with resources, tools, and support to maximize effectiveness.
• Understand, support, and expand product support opportunities across assigned markets.
• Provide problem-solving solutions to satisfy customer needs.
• Set performance goals for the team and hold them accountable for results.
• Collaborate with Sales, Parts, and Service to ensure operational alignment and customer satisfaction.
• Maintain strong relationships with Caterpillar representatives and meet all CAT metrics.

Requirements

• Ability to thrive in a fast-paced environment and adapt to changing customer needs
• Results-oriented mindset with a history of meeting or exceeding sales targets
• Proven supervisory experience and demonstrated leadership ability
• Highly organized, self-motivated, and able to manage multiple projects
• Strong computer skills and proficiency with Microsoft Office and business systems
• Ability to read financials, create budgets, and understand accounting principles
• Demonstrated successful management and leadership of sales teams
• Excellent communication, negotiation, and interpersonal skills
• Bachelor’s degree in Business, Marketing, Management, or related field; OR 5+ years of industry-related experience
• Technical understanding of engine-driven products, power systems, or industrial equipment
• Strong customer service and sales background

Benefits

• Vast Growth Opportunities
• Great Work-Life Balance
• Job Stability with a respected Caterpillar dealer
• Executive Bonus Plan
• Vehicle Reimbursement
• 401(k) Employer Matching
• Paid Vacation, Sick Time & Holidays
• Full-Time Benefits: Medical, Dental, Vision

Training + Development

Interview process

Visa Sponsorship

Security clearance