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Receptionist
Jll
Provide front‑desk hospitality, assist visitors and support facilities operations.
3d ago
Junior (1-3 years)
Full Time
Kansas City, MO
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
risk management
work orders
service standards
team coordination
client liaison
front desk
- Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to the Client’s operations occur
- Act as a central point of contact, providing information and wayfinding for the campus, services, and activities
- Create work orders for custodial, maintenance, safety, and security concerns through the appropriate channels/systems
- Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns and to ensure operations without incident
- Perform ad hoc assignments and administrative support for a seamless and timely delivery of services
- Implement and monitor standards of service to meet and exceed expectations
- Connect with client, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions
- Actively monitor and maintain front desk, lobby, and surroundings to ensure an environment that is safe, clean, organized and reflects brand standards
- Engage visitors, employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner
- Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures, and office orientations
What you bring
av equipment
microsoft office
high school
1+ year
customer service
hospitality
- Strong organizational, interpersonal and communication skills
- Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.
- Working knowledge of audio visual equipment located in conference rooms
- High School Diploma or equivalent
- Working knowledge of Microsoft Word, Excel, Power Point, Outlook, Mapping and database software
- Ability to lift files, open filing cabinets and bend or stand as necessary
- 1+ years of proven work experience with facility/property administration experience in the commercial real estate industry
- Excellent customer service and relationship building skills
- Familiar with all services within the facility and works with facilities management to facilitate a hospitality approach across services
- Some college in a related field such as business, hospitality, property management OR more relevant work experience is desirable
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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