Technician at Twc Services, Inc. in Springdale, AR | Kablio

Role

Description

client service

repair recommendation

equipment assessment

inventory management

service reporting

safe driving

Client Service: Provides exceptional service by addressing client needs promptly and professionally, ensuring a positive experience throughout the service process. Communicates clearly with clients to understand their HVAC issues and provide explanations of services, repairs, and recommendations. Proactively identifies repair and replacement recommendations in an effort to reduce emergency repairs and limit disruption to our clients' business.
Recommended Repairs: Identifies and recommends necessary repairs or replacements to minimize emergencies and business disruptions for our clients. Assesses all relevant equipment at the client’s location and suggests only solutions in their best interest. Effectively documents all details needed for quoting and completing the work in one visit.
Safe Driving: Consistently drives in accordance with applicable laws and company best practices. Ensures defensive driving practices. Sets up van to minimize any distractions.
Company Assets: Keeps company vehicles, tools, equipment, and inventory organized and in good condition.Keeps van stocked with the appropriate inventory and in a cost-effective manner.
Reporting: Enters all required information into the system accurately and in real time to ensure thorough and timely service reports with accurate reporting of labor time and parts/materials used.

Requirements

field tech

3-5 years

travel

trade skills

troubleshooting

high school

3-5 years of field technician experience
Extensive Travel
Trade Skills: Demonstrates a solid understanding of the operating standards within their trade/license, enabling safe and effective troubleshooting, diagnosis, and repair of equipment/systems in a cost-efficient way. Recognizes when a task requires additional expertise or collaboration with other trades to complete.
High School Diploma/GED

Benefits

Wellness plan with lifestyle spending account
Health, dental and vision insurance
Tuition reimbursement
Paid vacation
Health club reimbursement
Continuing education and advancement opportunities
Term, AD&D and Dependent Life insurances
Growth potential with a stable company
Prepaid Legal
401k with company match and profit-sharing
Paid holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a focus on delivering comprehensive construction and facility management services.
Specializes in large-scale projects across industrial, commercial, and infrastructure sectors.
Known for tackling complex construction challenges in both public and private sector developments.
Offers a wide array of services, including project management, design-build, and general contracting.
Projects often include heavy civil works, structural engineering, and specialized infrastructure solutions.
Distinguished by its ability to execute time-sensitive projects, with a strong focus on quality and safety.
Proud of its history of sustained growth and consistently exceeding client expectations.

Culture + Values

Exceed our customers' expectations by providing easy, excellent service quickly and efficiently.
Continuously improving our people, processes and productivity.
Treat one another like family—a family‑owned, multi‑generational workplace where team members are self‑motivated, team‑oriented and enthusiastic.
Invest in you to help you continuously improve your own skills and knowledge.
Values honesty, integrity, quality craftsmanship, strong communication and conscientious teamwork.

Environment + Sustainability

No public net-zero commitment or specific sustainability targets found on official site or LinkedIn.
No measurable data-driven environmental strategy, goals or results currently disclosed.

Inclusion & Diversity

Affirmative Action and Equal Opportunity Employer—Minority/Female/Disabled/Gender Identity/Sexual Orientation/Veteran.
Participates in E‑Verify and provides disability accommodation.
Offers inclusive hiring support and access to diverse talent pools.

Articles

About Us

Careers

Role

Description

client service

repair recommendation

equipment assessment

inventory management

service reporting

safe driving

Client Service: Provides exceptional service by addressing client needs promptly and professionally, ensuring a positive experience throughout the service process. Communicates clearly with clients to understand their HVAC issues and provide explanations of services, repairs, and recommendations. Proactively identifies repair and replacement recommendations in an effort to reduce emergency repairs and limit disruption to our clients' business.
Recommended Repairs: Identifies and recommends necessary repairs or replacements to minimize emergencies and business disruptions for our clients. Assesses all relevant equipment at the client’s location and suggests only solutions in their best interest. Effectively documents all details needed for quoting and completing the work in one visit.
Safe Driving: Consistently drives in accordance with applicable laws and company best practices. Ensures defensive driving practices. Sets up van to minimize any distractions.
Company Assets: Keeps company vehicles, tools, equipment, and inventory organized and in good condition.Keeps van stocked with the appropriate inventory and in a cost-effective manner.
Reporting: Enters all required information into the system accurately and in real time to ensure thorough and timely service reports with accurate reporting of labor time and parts/materials used.

Requirements

field tech

3-5 years

travel

trade skills

troubleshooting

high school

3-5 years of field technician experience
Extensive Travel
Trade Skills: Demonstrates a solid understanding of the operating standards within their trade/license, enabling safe and effective troubleshooting, diagnosis, and repair of equipment/systems in a cost-efficient way. Recognizes when a task requires additional expertise or collaboration with other trades to complete.
High School Diploma/GED

Benefits

Wellness plan with lifestyle spending account
Health, dental and vision insurance
Tuition reimbursement
Paid vacation
Health club reimbursement
Continuing education and advancement opportunities
Term, AD&D and Dependent Life insurances
Growth potential with a stable company
Prepaid Legal
401k with company match and profit-sharing
Paid holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found