Online Commercial Manager - FMCG

Description

• Ensure products are correctly listed, categorized, and visually optimized (images, descriptions, tags).
• Communicate and resolve issues related to delivery failures, order cancellations, and customer complaints.
• Manage day-to-day operations of SAVA’s online stores/sales.
• Plan and execute platform campaigns, tactical promotions, and visibility drives.
• Act as the main point of contact for Online platforms account managers.
• Monitor and drive sales performance, profitability, and conversion rates across online platforms.
• Collaborate with store operations to ensure accurate stock reflection and real-time availability.
• Adjust pricing, promotions, and visibility tools to maximize channel growth.

Requirements

• 5+ years of experience in online marketplace management, preferably with grocery, FMCG, or quick-commerce apps
• Strong analytical mindset and experience working with dashboards and performance KPIs.
• Bachelor’s degree in Business, Marketing, E-Commerce, or related field.
• Solid understanding of pricing, promotions, and online shopper behavior.

Benefits

• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Training + Development

Interview process

Visa Sponsorship

Security clearance