Operations Support Manager

Overview

Oversee support services, training, compliance, and data for operational teams.

Key Responsibilities

• reporting
• audit recording
• tool tracking
• site data
• training management
• health safety

Tasks

-Produce regular reports on compliance risks, performance targets, and operational support activity. -Ensure accurate recording of audit and inspection reports in line with contract requirements. -Oversee authorisation, identity, and security clearance documentation for operatives. -Manage training processes for divisional employees, including internal/external courses and system records. -Coordinate the issue and tracking of tools, equipment, and PPE across the division. -Maintain and publish site data for Ipsum’s estate portfolio. -Manage shared services such as centralised hotel bookings and support the Group Operations Support Manager when needed. -Promote and uphold health and safety standards, including risk assessments, safe practices, and proactive communication. -Build and maintain supplier relationships to ensure cost-effective, high-quality training delivery. -Lead regional operations support teams, maintaining high data standards and operative compliance.

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Benefits

-Active local social committees -24/7 access to a virtual GP and Mental health support & counselling services -Regular social events -Discount club - supermarkets, phone bills, gyms & more ! -Enhanced Maternity Pay -Group Personal Pension Plan -Paid volunteering opportunities in your community -Career development & progression with the opportunity to earn professional qualifications -25 days annual leave plus bank holidays with the option to buy more -Long service recognition -Cycle to Work scheme -Life assurance cover

About Ipsum

-Delivers services ranging from HV/LV switchgear upgrades and smart grid maintenance to no-dig sewer relining and drainage work. -Known for its bespoke 'customer-first' engineering approach, blending traditional methods with digital asset monitoring. -Features industry veterans leading specialized divisions in power, water, and technology—uncommon for an engineering firm.

Sector Specialisms