Assistant Payroll and Pensions Manager at Citizen in Birmingham, England, United Kingdom | GBP45,074-45,074 | Kablio

Role

Description

payroll processing

pension administration

compliance

query handling

team leadership

process improvement

Be a key player in shaping payroll and reward strategies.
Support pension administration and ensure compliance with UK legislation.
Oversee accurate and timely monthly payroll processing.
Support the Payroll and Reward Manager with the running of our generous reward package
Handle complex payroll queries and collaborate with Finance on reconciliations.
Work collaboratively across the business to drive innovation and efficiency.
Motivate a dedicated team of Payroll and Pension Administrators.
Coach and develop your team to deliver exceptional service.
Drive process improvements and system enhancements.

Requirements

payroll systems

uk payroll

advanced excel

line management

cipp

lgps

Proven experience managing end-to-end payroll using integrated HR & Payroll systems.
Strong knowledge of UK payroll legislation and pension schemes.
Advanced Excel skills and attention to detail.
Previous line management experience with a passion for developing people.
Ideally CIPP qualified or equivalent.
Experience with Local Government Pension Scheme administration

Benefits

Salary: £45,074 + Excellent Benefits

Citizen Housing is a Disability Confident Employer
Annual Leave: starts at 26 days per year, plus bank holidays.
Organisational sick pay.
Employee Development: Access to training programs and career development resources.
Annual leave purchase scheme – option to buy up to an additional 5 days per year.
Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
Work-Life Balance: Flexible working hours and generous leave policies.
Health and Wellness: Comprehensive health insurance and wellness programs.
Official Accredited Living Wage Employer
Professional Growth: Opportunities for continuous learning and career advancement.
Enhanced family leave (maternity, paternity and adoption).
Competitive Salary: We offer a competitive compensation package.

Training + Development

Information not given or found

Interview process

applications reviewed throughout the campaign
interviews may be scheduled at any time
interview week commencing 12 january 2026

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1,300 homes

Development Pipeline

Targets over 1,300 new homes across England through mixed-tenure developments.

703 new homes

Annual Delivery

Delivered 703 new homes in 2023-24, marking a significant achievement in housing regeneration.

30,000+ homes

Portfolio Size

Manages a portfolio of over 30,000 homes across major regeneration zones in England.

£2.1M funding

National Grants

Secures substantial grants like £2.1 million from WMCA to enhance housing quality through smart tech.

Born from a vision to transform communities, [partner] works with public bodies and landowners to spearhead housing-led regeneration across England.
Focuses on blending affordable rent, shared ownership, and market sale tenures.
Targets dense residential communities—from urban tower blocks to rural villages—through long-term, sustainable projects.
Projects include supporting new transport hubs and pioneering smart-home retrofit grants, such as multimillion-pound funding to tackle damp and mould.
Typical schemes feature mixed-tenure developments alongside schools, community hubs, and green infrastructure.

Culture + Values

Our values are about putting customers first, being passionate about delivering great services, and helping create stronger communities.
We value diversity, openness, and inclusion within our teams.
We are committed to acting with integrity and transparency.
We take pride in being accountable for our actions and the impact we have on others.

Environment + Sustainability

Net Zero 2050

Carbon Neutrality Goal

Commitment to achieving net zero carbon emissions by the year 2050.

Improving energy efficiency of homes and buildings to reduce environmental impact.
Reducing carbon footprint across all operational activities.
Prioritizing energy-efficient designs and materials in new housing developments.

Inclusion & Diversity

Dedicated to building a diverse and inclusive workforce.
Aiming to increase gender balance, particularly in leadership roles.
Providing regular diversity training to all staff for a supportive and inclusive workplace.

Articles

Citizen Local Fund

Spon End Regeneration Update

Trustpilot Reviews (customer contact info)

Engagement & Sustainability Info

Role

Description

payroll processing

pension administration

compliance

query handling

team leadership

process improvement

Be a key player in shaping payroll and reward strategies.
Support pension administration and ensure compliance with UK legislation.
Oversee accurate and timely monthly payroll processing.
Support the Payroll and Reward Manager with the running of our generous reward package
Handle complex payroll queries and collaborate with Finance on reconciliations.
Work collaboratively across the business to drive innovation and efficiency.
Motivate a dedicated team of Payroll and Pension Administrators.
Coach and develop your team to deliver exceptional service.
Drive process improvements and system enhancements.

Requirements

payroll systems

uk payroll

advanced excel

line management

cipp

lgps

Proven experience managing end-to-end payroll using integrated HR & Payroll systems.
Strong knowledge of UK payroll legislation and pension schemes.
Advanced Excel skills and attention to detail.
Previous line management experience with a passion for developing people.
Ideally CIPP qualified or equivalent.
Experience with Local Government Pension Scheme administration

Benefits

Salary: £45,074 + Excellent Benefits

Citizen Housing is a Disability Confident Employer
Annual Leave: starts at 26 days per year, plus bank holidays.
Organisational sick pay.
Employee Development: Access to training programs and career development resources.
Annual leave purchase scheme – option to buy up to an additional 5 days per year.
Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
Work-Life Balance: Flexible working hours and generous leave policies.
Health and Wellness: Comprehensive health insurance and wellness programs.
Official Accredited Living Wage Employer
Professional Growth: Opportunities for continuous learning and career advancement.
Enhanced family leave (maternity, paternity and adoption).
Competitive Salary: We offer a competitive compensation package.

Training + Development

Information not given or found

Interview process

applications reviewed throughout the campaign
interviews may be scheduled at any time
interview week commencing 12 january 2026

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1,300 homes

Development Pipeline

Targets over 1,300 new homes across England through mixed-tenure developments.

703 new homes

Annual Delivery

Delivered 703 new homes in 2023-24, marking a significant achievement in housing regeneration.

30,000+ homes

Portfolio Size

Manages a portfolio of over 30,000 homes across major regeneration zones in England.

£2.1M funding

National Grants

Secures substantial grants like £2.1 million from WMCA to enhance housing quality through smart tech.

Born from a vision to transform communities, [partner] works with public bodies and landowners to spearhead housing-led regeneration across England.
Focuses on blending affordable rent, shared ownership, and market sale tenures.
Targets dense residential communities—from urban tower blocks to rural villages—through long-term, sustainable projects.
Projects include supporting new transport hubs and pioneering smart-home retrofit grants, such as multimillion-pound funding to tackle damp and mould.
Typical schemes feature mixed-tenure developments alongside schools, community hubs, and green infrastructure.

Culture + Values

Our values are about putting customers first, being passionate about delivering great services, and helping create stronger communities.
We value diversity, openness, and inclusion within our teams.
We are committed to acting with integrity and transparency.
We take pride in being accountable for our actions and the impact we have on others.

Environment + Sustainability

Net Zero 2050

Carbon Neutrality Goal

Commitment to achieving net zero carbon emissions by the year 2050.

Improving energy efficiency of homes and buildings to reduce environmental impact.
Reducing carbon footprint across all operational activities.
Prioritizing energy-efficient designs and materials in new housing developments.

Inclusion & Diversity

Dedicated to building a diverse and inclusive workforce.
Aiming to increase gender balance, particularly in leadership roles.
Providing regular diversity training to all staff for a supportive and inclusive workplace.

Articles

Citizen Local Fund

Spon End Regeneration Update

Trustpilot Reviews (customer contact info)

Engagement & Sustainability Info