Assistant Community Manager

Description

The Assistant Community Manager welcomes prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and works to boost resident satisfaction and property visibility through effective communication and social media.

• Greet and qualify prospects using Lead Management Software and guest cards.
• Process applications, conduct credit checks, verify rental history, and submit for approval.
• Show apartments, secure leases, obtain signatures, and conduct resident orientation.
• Manage lease renewals, send notices, handle move‑outs, and update property management software.
• Collect rent, enforce lease terms, track fees, and initiate evictions when necessary.
• Respond promptly to resident complaints and service requests to ensure satisfaction.
• Conduct market research, implement outreach marketing, and maintain an active social media presence.
• Follow eviction procedures, including notice requirements and court representation.
• Maintain accurate availability reports and complete paperwork for move‑ins and move‑outs.

Requirements

Applicants need a high school diploma or GED, with 1‑3 months of relevant experience or training, and at least one year of customer service or apartment leasing experience; a background in accounting is a plus. Proficiency with Microsoft Office and a valid driver’s license are required.

The role demands extended periods of sitting at a desk, occasional stair climbing, lifting items up to 20 lb, and the ability to read documents and hear verbal communications. It is an on‑site position that may involve exposure to the elements, confined spaces, heights, and potentially hazardous areas.

• Meet physical requirements such as extended sitting, stair climbing, and lifting up to 20 lb.
• Possess a valid driver’s license and operate standard office equipment.

Benefits

At RPM, we focus on a people‑first approach, offering top industry pay, comprehensive benefits, and clear pathways for career training and education to support upward mobility. We invite candidates to begin an extraordinary journey with us.

RPM Living provides weekly onsite pay, comprehensive health coverage, employer‑paid assistance programs, robust 401(k) matching, professional development opportunities, DEIB initiatives, paid time off with floating holidays, and discounted perks such as Costco memberships and travel discounts.

• Receive weekly onsite pay, comprehensive healthcare, 401(k) match, and paid time off with floating holidays.

Training + Development

Interview process

Visa Sponsorship

Security clearance