Refrigeration & HVAC Service Technician

Description

• Ensure customer concerns and complaints are managed efficiently and provide resolution.
• Leveraging the current customer network, identify potential sales opportunities via the provision of cost-effective solutions for repairs, replacements and upgrades.
• Pro-actively strengthen customer relationships and create opportunities within the Equans business and community.
• Diagnose technical issues and prioritise workload to meet customer service levels and deliver outcomes in an efficient and effective manner.
• Comply with company policies, procedures, and processes to achieve high-quality business delivery objectives and outcomes to meet and exceed customer expectations.

Requirements

• Excellent ability to build effective relationships with clients
• EST licence
• Experience working with Transcritical CO2 systems is an advantage, however training will be provided where required.
• A minimum of 3 years’ experience with:
• Proven experience in the commercial and industrial service, maintenance and installation of equipment within the refrigeration and building services industry;
• Ability to work autonomously and in a team environment with a genuine focus on the health and safety of yourself and others.
• Excellent communication skills to clearly relate with clients and peers
• Current clean NZ driver licence, or the ability to obtain one
• Relevant Equivalent Trade Qualifications
• Demonstrated experience with controls and building management systems.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance