Key Account Manager, Colocation Data Center

Description

• Provide the necessary support to fully implement and sustain the QMS
• Hunts for new business within these named accounts
• Assists all countries in the APAC Region to resolve issues, help drive business and be the gateway into local hyperscale customer teams
• Works closely with Eaton global data center teams, especially the relevant GAM’s (Global Account Manager’s)
• Proactive meetings for current and future business
• Leads the day-to-day interaction with these named accounts for all aspects of Eaton. They will be the face of Eaton in front of all titles and roles within the customer.
• Assumes all account management and business development duties for each named account. This includes but is not limited to:
• Assumes role as the point of escalation for colocation customers where required
• Works closely with applications engineering, bid management and service teams to ensure a seamless customer experience.
• Engage, direct, and support individuals contributing to the QMS
• Manages a pipeline and forecast for each named account, as well as an overall pipeline and forecast for Eaton’s APAC business
• Participates in formal and informal meetings
• Communicating to the organization the importance of conforming to QMS requirements
• Proactively manages current and future business with the named accounts
• Organises and participates in QBR’s (Quarterly Business Reviews) with each hyperscale customer
• Ensuring the QMS meets its goals
• Takes the commercial and relationship lead in responding to RFP, RFT’s and RFI’s
• Implement the process approach and risk-based thinking
• Addresses any short- and long-term concerns and issues
• To be committed & responsible for Quality Management System:

Requirements

• Excellent persuasion and negotiation skills
• Ability to keep calm under pressure during conflict and deadlines
• Self-starter and self-motivated
• Strong working knowledge forecast and pipeline management.
• Experience in RFP/RFT process and submittals
• Superb time management skills
• Excellent communication skills, able to engage at all levels
• Leadership and executive presence when dealing with C-level
• Highly organised, with a demonstratable sales and cadence process
• Ability to adapt to change and be flexible

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance