A full‑service residential real estate firm integrating brokerage, mortgage, title/escrow, insurance and relocation.
Provides office admin, staff supervision, and support for real estate branch
18 days ago ago
$24 - $27
Junior (1-3 years)
Full Time
Annapolis, MD
Office Full-Time
Company Size
6,000 Employees
Service Specialisms
Real Estate
Property Management
Home Services
Construction Services
Design and Build
Remodeling
Project Management
Consulting
Sector Specialisms
Residential
Commercial
Brokerage
Mortgage
Franchising
Title
Escrow
Insurance
Role
Description
license processing
telecom support
listing entry
report generation
office operations
staff supervision
Provide support to the sales associates which may include, processing license applications for new, renewing and transferring sales associates, ensuring all paperwork is completed and processed in a timely manner, conducting orientation for new sales associates, assisting sales associates with billings, advertising, paperwork and training. Remain available and act as the first point of contact for sales associates. (15-20%)
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Provide telecommunication support, including notice of phone number changes, coordinate long distance codes with long distance carrier as needed; assign voice mail and DID numbers for new agents; maintain voice mail computer system adding and deleting agents as required. (0-5%)
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Coordinate special events, collateral material, flyers, handouts and brochures. (0-5%)
Oversee the processing and verifying of new listings and sales, which may include entering the listings and sales into the system. Ensure the accuracy and timely preparation of purchase agreements, record and maintain all sold records, and prepare monthly reports. Calculate advertising, proof and submit ads for local newspapers. Distribute work to the office staff. May handle correspondence, mail and support appointment setting. (20-30%)
Direct and coordinate the administrative activities in support of the real estate office. Oversee, maintain and perform the day-to-day sales office operations, including: payment of bills, answering phones, record keeping, invoicing, marketing, filing, assisting sales/branch manager, tracking expenses, greeting clients, building and equipment maintenance and maintenance of office supply and marketing material inventories. (35-45%)
Recruit, train, schedule and supervise office personnel. Act as liaison between staff, managers, and sales associates. Perform supervisory activities, including training, employee safety, selection and development of employees, employee counseling and motivation, and salary administration. Perform annual merit reviews and evaluate subordinates’ job performance. Assist in the preparation and administration of the department budget. Provide backup support for staff as needed. (10-15%)
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
May maintain escrow account and monitor the upcoming sales transactions for completeness and compliance and ensure necessary information has been ordered and is accurate, i.e. payoff, abstract, title evidence, reports, mortgage documentation, and other pertinent information. (15-20%)
Requirements
bachelor's
microsoft office
real estate
project management
leadership
5+ years
Ability to work evenings and weekends.
Ability to handle stress and work under pressure.
Knowledge of real estate, title and /or mortgage business strongly preferred.
Bachelor’s degree in business administration or related field; or equivalent work experience and knowledge.
Strong computer skills; proficient in Microsoft Office products, including Word, Excel, Publisher and Access.
Effective interpersonal skills and leadership abilities. A strong customer-service focus.
Three to five plus years of related experience and demonstrated supervisory skills.
Excellent oral and written communication skills.
Project management skills; ability to prioritize and handle multiple tasks and projects concurrently.
Effective analytical, problem-solving and decision-making skills; initiative, attention to detail, and a team player.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
165B in Sales
Annual Residential Transaction Volume
The company processed over $165 billion in residential sales in 2022.
250M Settlement
Antitrust Resolution
Resolved a significant antitrust matter with a $250 million settlement.
Anchored under the Berkshire Hathaway umbrella, the company grew by weaving diverse home‑ownership services into a unified offering.
From its early days as AmerUs Home Services, a series of strategic acquisitions transformed it into the leading U.S. residential brokerage by transaction volume.
Operating through both company‑owned brokerages and franchise networks, it blends local expertise with national reach across hundreds of offices.
It integrates brokerage with mortgage origination, title and escrow services, insurance, home warranties, and relocation support into a seamless customer journey.
Unusually, the company is structured under Berkshire Hathaway Energy rather than the insurance arm, a legacy of its MidAmerican roots.
Despite recent legal challenges, it continues to pursue selective acquisitions and tuck‑ins to reinforce its local dominance.
Culture + Values
98% Satisfaction
Customer Commitment
Achieved a 98% customer satisfaction rate, reflecting dedication to meeting client needs.
100% Integrity
Ethical Practices
Maintained a flawless record of integrity in all business operations, ensuring transparency across the board.
35 Global Awards
Excellence Recognition
Earned 35 awards for excellence, underscoring industry-leading performance and innovation.
Innovation, fostering a culture of creativity and forward-thinking approaches.
Environment + Sustainability
2030 target
Net-Zero Emissions Goal
The company aims to achieve net-zero emissions by this year, demonstrating a strong commitment to combating climate change.
Committed to reducing carbon footprint across operations
Sustainability initiatives include energy-efficient practices and reducing waste in all facilities
Inclusion & Diversity
Women 35%
Representation in Leadership Roles
Reflecting a commitment to gender diversity and inclusive leadership.
Committed to fostering an inclusive and diverse workforce