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Senior Program Manager, Customer Energy Integration (ESMP)
National Grid
A global utility company focused on energy infrastructure and distribution.
Lead implementation of NWA projects delivering grid flexibility across MA.
Drive innovation in NWA deployment, including new community engagement models, streamlined internal processes, and improved tracking and reporting mechanisms.
Stay current on NWA/VPP innovations and best practices.
Lead the implementation and management of a portfolio of NWA solutions that utilize utility assets, customer programs, and grid services to address localized grid constraints.
Support regulatory strategy for NWAs through filing preparation and coordination.
Provide end-to-end project management for multiple NWA initiatives, including:
Capture and apply lessons learned across projects to enhance future performance.
Prepare and deliver reports and presentations to internal leadership and external stakeholders.
Budget and schedule oversight
Act as the primary liaison between internal teams (e.g., Marketing, Corporate Affairs, Procurement, Legal, Customer Programs, Distribution Planning, Digital, Control Center Operations) and third-party contractors/subcontractors.
What you bring
project management
microsoft office
bachelor's degree
pmp
ders
stakeholder management
3–5 years of experience in project or program management, with a track record of managing complex, multi-stakeholder initiatives required.
Proficiency with Microsoft Office suite
Bachelor’s degree in engineering, sciences, economics (related fields) or 6-8 years of experience in the utility/energy sector required.
Project Management Professional (PMP), Professional Engineer (PE), Engineer in Training (EIT), Certified Energy Manager (CEM), and/or similar credentials preferred.
Experience drafting RFPs and conducting benefit/cost analyses.
Experience collaborating with or working for a Flexibility Service Provider (FSP; such as a demand response provider, DER aggregator, or solar/storage developer) is a strong plus.
Excellent relationship management and stakeholder engagement skills.
High level of initiative and ability to thrive in ambiguous, fast-evolving environments.
Occasional travel within Massachusetts is required.
Strong understanding of distributed energy resources (DERs), including energy efficiency, demand response, energy storage, NWAs, and distributed generation.
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