Business Development Manager - Fire & Security

Description

• Developing a strong pipeline of maintenance opportunities by identifying potential clients, building relationships with decision-makers to position the business as the preferred provider for fire and security maintenance services
• Working closely with the Installation and Projects teams to ensure that newly completed system installations transition smoothly into maintenance agreements. Presenting the benefits of ongoing preventative servicing, ensuring customers understand compliance requirements, and securing long-term recurring revenue
• Acting as the primary point of contact for high-value accounts, delivering exceptional customer service, and building trusted long-term relationships. Conducting regular reviews, resolving issues promptly, analysing contract performance, and identifying opportunities for service expansion or contract renewal
• Taking ownership of the end-to-end bid process for large PPM tenders, presenting commercial value propositions, and managing deadlines. Ensuring submissions are competitive, compliant, and aligned with customer specifications and industry standards
• Engaging with current clients to understand their systems, compliance obligations, and wider safety needs. Recommending relevant upgrades, additional service lines, or enhanced maintenance packages that improve system reliability while increasing contract profitability and customer value

Requirements

• Able to communicate effectively with a wide range of stakeholders, presenting information clearly, influencing outcomes, and building trust with senior leaders, technical teams, and customers alike
• Works independently with a strong sense of ownership, thrives in a target-driven environment, and actively supports colleagues to achieve shared goals. Able to remain composed and productive when faced with challenges or changing priorities
• Demonstrates an energetic and solution-focused mindset, professionally representing the organisation and maintaining strong customer relationships through exemplary communication skills
• Brings relevant industry knowledge and understanding of planned maintenance, compliance, and safety-critical systems, enabling effective engagement with customers and confident promotion of the company's service offering

Benefits

• 25 Days' Annual Leave Plus Bank Holidays: Supporting a strong work-life balance with enhanced holiday entitlement.
• Company Car: Fully equipped for business use, supporting you in delivering a professional service.
• Competitive Basic Salary: A strong starting package that reflects your skills and experience.
• Pension Scheme: Helping you plan confidently for your long-term financial future.
• Mental Health & Well-being Support: Access to confidential resources designed to support your overall well-being.
• Life Assurance (4x Annual Salary): Offering security and peace of mind for you and your family.
• Professional Training Through the Marlowe Academy: Continuous learning opportunities to strengthen your skills and support your career growth.
• Employee Referral Scheme: Earn up to £1,000 for every successful candidate referral — with no limit on how many you can make.
• Clear Career Development Pathways: Progress within a leading organisation committed to developing and promoting talent

Training + Development

Interview process

Visa Sponsorship

Security clearance