Description

The opening General Manager will guide pre‑opening planning, hire and develop staff, shape guest experiences, and ensure a smooth, on‑schedule launch while overseeing marketing, profit management, human resources, asset management, safety, and overall hotel operations.

• Drive a guest‑service philosophy and ensure 100% guest satisfaction through staff training and empowerment.
• Develop and execute marketing and sales plans to maximize RevPAR, targeting demand segments and conducting sales calls and property tours.
• Meet or exceed budgeted profit margins; accurately forecast revenues and expenses; prepare annual budgets and adjust labor and operating costs as needed.
• Train staff on financial control procedures, produce timely financial reports, and identify revenue and expense opportunities.
• Manage recruiting, orientation, training, performance evaluation, compensation, and employee relations while ensuring compliance with local and federal regulations.
• Mentor and develop management talent, maintain a positive work environment, and monitor turnover levels.
• Oversee preventive maintenance, capital projects, and quality‑assurance audits, including weekly property inspections.
• Ensure compliance with health, safety, and security codes; implement safety training and key‑control procedures.
• Direct all aspects of hotel operations, human resources, profitability, and service standards in line with brand and company policies.

Requirements

We are seeking an experienced General Manager to lead the opening and successful launch of a new, full‑service Residence Inn in Wilmington, DE. This rare opportunity allows a seasoned hospitality leader to build a team from the ground up, establish a strong service culture, and oversee the debut of both the hotel and an on‑site beer garden.

• Qualifications: 2+ years hotel operations, food‑and‑beverage, or administrative experience; Hilton or Marriott experience; bachelor's degree in hospitality, accounting, or business; flexible to work nights, weekends, and holidays.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance