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Credit and Collections Analyst - Cranbury, NJ
Cooper Electric
Monitor and initiate collections for assigned accounts, maintain clear documentation, assess risk, and work with internal teams to resolve billing disputes.
21d ago
$55,000 - $80,000
Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Cranbury, NJ
Office Full-Time
Company Size
850 Employees
Service Specialisms
Electrical Contracting
Design-Build
Construction Services
Engineering
Project Management
Technical Services
Sector Specialisms
Contractors
Industrials
Utilities
Commercial
Residential
Solar
Light Commercial
Industrial
Role
What you would be doing
credit review
documentation
account monitoring
reconciliation
collaboration
notification
- Review credit hold reports and release orders as appropriate.
- Maintain clear documentation on steps taken towards collections on all accounts.
- Monitor assigned accounts daily and initiate collection actions through Get Paid system. Collection actions are typically done via email and/or phone.
- Provide notification to our internal sales partners regarding collection issues.
- Perform account reconciliation as needed.
- Work with the internal billing team to help resolve billing disputes.
- Monitor accounts and make recommendations to senior management regarding the use of third-party collection escalation and legal counsel.
- Assess risk by researching and examining credit history and reports.
What you bring
get paid
mathematics
communication
prioritization
experience
equipment
- The ability to operate computers and relevant computer software. Experience utilizing Get Paid is a plus.
- Strong mathematics, verbal, and written communication skills.
- Ability to prioritize needs in a fast-paced environment.
- A minimum of 5 years of experience in collections with 2+ Years in Construction Industry Preferred
- This job is performed primarily in an office environment and requires the ability to operate standard office equipment and keyboards.
- Strong customer service skills and interpersonal communication skills.
- Repetitive motion of wrists, hands, and/or fingers.
- Ability to effectively communicate information and present solutions to a customer.
- Opportunity to become a shareholder
- Paid parental leave
- Professional and personal development programs
- Paid time off
- Employer-paid life insurance for spouse and dependents
- Gym reimbursement
- Employer-paid short- and long-term disability
- Healthcare plans
- Employee Assistance Program (EAP)
- 401(k) retirement savings with company match
- Robust wellness program
- Dental & vision
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit and criminal history check
Company
Overview
1961
Year Founded
Began as a family‑owned business in New Jersey.
$280 Million
Annual Revenue
Generated in support of contractors and utilities with essential supplies.
50+ Locations
Expansion Milestone
Expanded from Cranbury headquarters to a widespread network across the tri‑state area.
- Born from humble beginnings, the company expanded from its Cranbury headquarters to over 50 locations, driven by a mission to meet diverse electrical needs.
- Specializing in procurement, automation, lightning design, recycling, BIM, prefabrication, instrumentation & controls, and calibration services.
- Typical projects include outfitting commercial buildings, residential upgrades, industrial installations, and utility service contracts.
- Unique for its deep roots in family leadership and long-standing presence in the tri‑state region since 1961.
- Backed by Sonepar USA, it blends local service with global supply chain capabilities to deliver reliable, end‑to‑end electrical solutions.
- Committed to being the trusted partner for all customers' electrical needs.
- Act with integrity and transparency in all business practices.
- Continuously seek new ways to improve and deliver value in the electrical industry.
- Work together to achieve the best outcomes by combining expertise and resources.
- Prioritize the health, safety, and well-being of employees, customers, and communities.
Net Zero by 2040
Net Zero Emissions Target
The company is working towards achieving net zero emissions by 2040, demonstrating a strong commitment to sustainability.
- Committed to providing sustainable solutions to help customers reduce energy consumption and carbon footprint.
- Promotes energy-efficient products and services actively.
- Has implemented initiatives to reduce its own environmental impact.
- Creating an inclusive environment where all employees are valued, respected, and empowered.
- Implementing programs to ensure equal opportunity and address unconscious bias in hiring processes.
- Actively working on gender equality and diversity through various recruitment initiatives.
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