Manager - Software Engineering [T500-21725]

Description

• Develop and track relevant performance metrics to assess service quality and identify areas for continuous improvement.
• Act as a key point of contact for system-related issues, collaborating with multi-functional IT teams to identify and implement solutions.
• Ensure compliance with IT policies and work to update outdated procedures to better align with current business needs.
• Collaborated closely with business stakeholders, product owners, and architects to align technical strategy with business outcomes
• Oversee the development, testing, and delivery of high-quality software solutions, ensuring consistency with established SLAs and standards.
• Lead the implementation and enhancement of software development lifecycle (SDLC) processes, ensuring alignment with industry best practices.
• Led cross-functional teams, providing mentorship, technical guidance, and capability development
• Conduct regular team meetings to ensure alignment and effective communication.
• Implemented engineering best practices: code quality standards, CI/CD pipelines, automated testing, and performance optimisation
• Designed and implemented enterprise-grade technical architecture, integration patterns, and reusable frameworks
• Led engineering teams (onshore/offshore) driving large-scale Salesforce implementations and transformation programs
• Managed integrations with third-party platforms, ERP (SAP/Oracle), middleware and custom APIs
• Maintain a forward-looking perspective by reviewing emerging technologies and forecasting future trends in IT.
• Recruit, mentor, and evaluate team members, fostering a culture of growth, accountability, and excellence.
• Participate in leadership meetings, serving as a voice for your team while aligning with organizational goals and strategies.
• Drive moderate to significant improvements in processes, systems, policies, and products to enhance overall performance.
• Collaborate with other IT leaders to evaluate and implement new technologies and processes that align with business goals.

Requirements

• Proficiency in Microsoft Office Suite and other standard software development tools.
• Exceptional organizational and prioritization skills, with the ability to lead multiple projects effectively.
• Analytical approach with a focus on continuous improvement and problem-solving.
• Proven track record in modernising legacy solutions to Salesforce platform, improving scalability and performance
• Strong experience in Agile delivery, sprint governance, technical backlog management, and release planning
• Strong verbal and written communication skills, including the ability to create and deliver impactful presentations.
• Deep technical knowledge of software development tools and methodologies, including Agile practices.
• Familiarity with emerging technologies and their potential applications within a corporate environment.
• Solid understanding of IT solution delivery lifecycles and familiarity with modern technical stacks.
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven ability to lead, empower, and develop high-performing teams.
• A minimum of 5 years of professional IT experience, with at least 4 years in software development or IT leadership roles.
• Proven experience in leading teams and delivering software solutions within a structured SDLC environment.
• Hands-on experience with Salesforce Commerce Cloud (Demandware) including integrations with CRM & eProcurement systems
• Experienced in delivering B2B/B2C solutions, including experience digitisation, eCommerce enablement, and customer portal rollouts
• 9+ years of experience in Salesforce Sales, Service, Experience Cloud & Commerce Cloud solutioning, architecture, and end-to-end delivery

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance