Lettings Manager at Stirling Ackroyd Group in Chiswick, England, United Kingdom | Kablio

Role

Maintaining and increasing the managed portfolio, and balancing with Rent Collect and Let Only business
Maintaining a comprehensive register, generating and winning market appraisals and instructions
Identifying areas of improvements to meet targets and expectations
Coaching and motivating across the lettings team to achieve and exceed results, leading by example

Strong understanding of the residential lettings industry sector & the local lettings market
A proven and successful track record of working in the residential lettings section at a senior level
Some experience in people management, coaching and developing team members
Keen and competitive nature to succeed
Strong verbal and written communication skills
Consistently driving and delivering an outstanding customer experience (5* reviews)
Keeps up to date with legislative compliance and demonstrates strong industry knowledge
Resilient and consistent

Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
Regular awards & incentives for Top Achievers.
Structured training & support.
Excellent parental leave & company fertility policy in place.
Retail discounts.
Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.

Information not given or found

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Company

Founded in the early 1980s, it has become a leading player in the UK property, construction, and infrastructure sectors.
Known for expertise in residential, commercial, and industrial projects, offering a full range of services from design to delivery.
A strong focus on quality and innovation has enabled the successful completion of numerous high-profile developments across the country.
Diverse portfolio includes iconic residential towers, sustainable energy solutions, and complex infrastructure projects impacting both urban and rural areas.
Reputation for delivering projects on time, within budget, and with a commitment to excellence.
Work spans from large-scale regeneration projects to bespoke commercial developments, positioning them as an influential force in the industry.

We are a progressive, customer-focused business with a deep-rooted passion for delivering the highest level of service.
We have a culture of teamwork, professionalism, and innovation.
We pride ourselves on delivering exceptional value for our clients, partners, and people.
We foster a collaborative, supportive, and inclusive environment.

Actively promotes sustainability in property developments and operations.
Incorporates energy-efficient technologies and green building certifications in its projects.
Supports sustainability initiatives and provides resources to help clients make informed, environmentally-friendly choices.

Dedicated to fostering an inclusive and diverse workplace.
Values diversity in all its forms, including gender, race, and background.
Focuses on recruiting diverse talent and providing equal opportunities for career progression.
Aims for gender balance and equal representation in leadership roles.